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Experienced communications professional with 4 years of industry expertise, actively collaborating with clients to develop and shape campaigns across various functions. Dedicated to delivering excellence, consistently upholding the highest standards to achieve impactful and positive outcomes for clients.

Experienced Cloud Consultant with over 4.6 years of expertise in Azure IaaS & PaaS environments, including hands-on experience in hybrid cloud management, virtual machines, and ARM templates for seamless cloud infrastructure deployment. Proven track record in infrastructure as a service (IaaS), specializing in the deployment and management of virtual machines, storage accounts, and load balancers, along with encryption & key management to enhance system security and ensure compliance with industry standards. Skilled in automation and scripting, leveraging PowerShell and Kusto Query Language (KQL) to streamline infrastructure deployment and automate Azure Resources, driving operational efficiency and reducing manual errors. Expertise in monitoring & optimization, utilizing Azure Monitor, Log Analytics Workspace, and disaster recovery planning to ensure high availability, performance optimization, and business continuity. Strong background in DevOps and ITSM tools such as BMC Remedy and Service Now, improving incident management processes, reducing resolution times, and enhancing customer satisfaction. Comprehensive understanding of operating systems and directory services, including Windows Server Administration, Active Directory, and Microsoft 365 integration, ensuring robust and scalable IT infrastructure. Accomplished in project management, leading cross-functional teams to achieve SLA & KPI targets, managing client relationships, and delivering high-quality service in fast-paced environments. Effective team leader with a demonstrated ability to train, mentor, and manage IT support teams, ensuring continuous improvement and knowledge sharing across the organization. Extensive experience in incident management and root cause analysis, providing end-to-end support, resolving complex technical issues, and maintaining optimal system performance. Strong documentation skills with a focus on developing SOPs, training materials, and technical documentation to support knowledge management and process standardization.

Experienced and highly skilled Engineer with 5 plus years of hands-on experience in designing, implementing, and maintaining robust network and system and server infrastructure security. Proficient in both Linux and Windows operating systems, with a strong background in TCP/IP, LAN, WAN, VPN, Firewall, servers, Security, VMware-EXSI, Active directory and End point security and DLP. Demonstrated expertise in troubleshooting and resolving complex network and server and security issues, ensuring minimal downtime in Datacenter and On-premises cloud platforms. Adept at configuring and managing various network devices such as routers, switches, and firewalls from leading vendors including Cisco, HP, Dell and ensue information security. Skilled in network monitoring, server monitoring, SIEM tool, Monitoring Tool, Network security, Cyber security training platforms, data backup protocol. Effective collaborator, known for working seamlessly with cross-functional IT teams to deliver efficient solutions.

• Comprehensive knowledge of Software Testing Life Cycle, Manual and Automation Testing.
• Hands-on experience in working on Eclipse, Web Based Application Testing, Manual Testing, Automation testing in Selenium,UFT Developer, Selenide, Playwright with java.
• Spearheaded the design and led the test strategy and test plan for all projects completed review activities such as requirements review, design review, test strategy review and test case review.
• An valuable member with excellent communication, negotiation and relationship building skills.
• Experience in Developing, Verification and Validation of Test cases. Involved almost all life cycle of testing methodologies starting from Integration testing, Regression Testing, BVT testing, Defect tracking and reporting.
• Good exposure to Functional and Regression testing.
• Good understanding of Software testing life cycle and testing Process in agile & waterfall.
• Ability to learn and adapt to new technologies.


Ramya D

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Senior Associate Consultant

Operations Executive

Management Consultant

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MBA - Finance

BCOM COMPUTERS

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Senior Associate Consultant

Operations Executive

Management Consultant

MBA - Finance

BCOM COMPUTERS

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