Ramya Nagaraj
Dharmapuri
Summary
A dynamic professional with 14 years of experience in Quality, Food safety and Operations in Food processing sector. Skilled in implementing robust Quality management system, driving process optimization, continuous improvement and ensuring adherence to Food industry & regulatory requirements.
Overview
16
16
years of professional experience
6
6
Languages
Work History
QA Manager – Plant Quality Lead
Britannia Industries Limited
01.2024 - Current
- Ensure the deployment of QA policies and procedures that is aligned with Group as well as general specific local laws/ regulatory authorities
- Lead development of Quality and Food safety management systems are continuously update guidelines and meet legal requirements
- Implementation of AIB standards and its practices are in place
- Establish, implement and maintain BIL policies as per local central QA priorities
- Management of consumer/ customer complaints with systematic root cause analysis and corrective actions and closing the same in 1 week time frame
- Management of raw and packaging material quality by ensuring adherence to Incoming quality checks as per BIL specifications
- Lead and support continuous improvement activities related to process descriptions and systemization
- Managed cross-functional teams to ensure seamless coordination between QA, development, and support departments.
- Conducted root cause analysis on recurring defects, implementing corrective measures to prevent future occurrences.
- Ensure that product shelf-life performance management is maintained, and risk assessed and rectified with support of group functions where required
- Facilitate in Technology transfer process of New product development with Scale up and R & D
- Drive defect reduction projects with statistical process control approach
- Plan the annual Quality & Food safety training basis the capability matrix of Process & Technology team and cross functional team
Deputy Manager – Quality Assurance
Godrej Agrovet Limited
01.2021 - 01.2024
- Manage and develop technical activities including Quality Assurance, Process optimization and Research & Development.
- Improved team efficiency by streamlining processes and implementing innovative management strategies.
- Management representative responsible for all Plant performances presentations and outputs to COO and CEO level
- Driving the Quality team of 27 members with support from basic to standard level to make the team and department function to meet the targets
- Training and coordination of the other functional departments in delivering the Food safety from farm to home motto
- Ensuring adherence to systematic approach for Complaint & Non-conformity investigation and CAPA’s implementation
- Collaborated with cross-functional teams to drive business growth and achieve corporate objectives.
- Responsible for Process and Quality improvement at Bangalore factories through implementation of routines and process controls
- Ensuring GMP by conducting routine audits and building up a strong internal GMP audit team/ champions for self-driven approach
- Conduct capability assessment for Quality team, establish capability matrix and facilitate in training to the site team
- Establish and implement strategies for reinforcement of food safety controls in process lines
- Increased customer satisfaction levels by developing targeted strategies to address client concerns effectively.
Quality Lead
Arunachala Dairy Products Ltd
03.2017 - 12.2020
- Promoted teamwork and collaboration within the Quality team, leading to increased productivity and overall job satisfaction.
- Improved product quality by implementing strict quality control measures and conducting regular inspections.
- Facilitated employee training on quality standards, protocols, and best practices, leading to increased awareness and adherence across the organization.
- Enhanced overall production efficiency through the development and implementation of effective quality management systems.
Quality In Charge
Milky Mist Dairy
07.2013 - 10.2015
Microbiology Supervisor
KC Dairy
03.2011 - 06.2013
Microbiologist, Laboratory Quality Control
Hatsun Agro Products
04.2009 - 10.2010
Education
M.Sc. -
Biotechnology
Vivekananda College Of Arts & ScienceSkills
Quality & Food safety managementnt system
FSSC 22000
Six sigma projects for complaints and defect reduction
Equipment, Process and Cleaning Validation
HACCP
GMP
Allergen management
Excellence in Deviation management
Integrated Pest management
NPD Technology transfer
Statistical process control (SPC) analysis
CAPEX & Overhead budget preparation
Process improvement strategies
Defect tracking and analysis
Quality metrics monitoring
Accomplishments
- Project lead for DMAIC pack defect reduction in BIL Pondi site, which supported business in 40% complaints reduction in Y’2024.
- Supported in successful start-Up & validation and stabilization of PCT trials and NPD.
- Facilitated successful Zero complaints in Godrej Agrovet Ltd. (RACE award winner from Godrej)
- Implemented model farm and 4 CC for improving the Raw material to capable of long shelf products.
- Best supporting Manager being collaborative with Purchase and Sales team for business development (GEM award Winner)
Disclaimer
I hereby declare that the information provided for employment is factual and correct to the best of my knowledge.
(Ramya Nagaraj)
Timeline
QA Manager – Plant Quality Lead
Britannia Industries Limited
01.2024 - Current
Deputy Manager – Quality Assurance
Godrej Agrovet Limited
01.2021 - 01.2024
Quality Lead
Arunachala Dairy Products Ltd
03.2017 - 12.2020
Quality In Charge
Milky Mist Dairy
07.2013 - 10.2015
Microbiology Supervisor
KC Dairy
03.2011 - 06.2013
Microbiologist, Laboratory Quality Control
Hatsun Agro Products
04.2009 - 10.2010
M.Sc. -
Biotechnology