Ramya R
Sales Operations Analyst
Summary
Serving IT industry since 4.5 years with hands on all the sales and operations units with great managing and leadership skill to enhance productivity across team and streamline process.
Overview
4
4
years of professional experience
4
4
Languages
Work History
Senior Sales Operations Analyst
Cloud4c Services
Middle East And Africa
10.2022 - Current
- Implemented a standardized reporting system that ensured timely, accurate, and consistent information delivery to all relevant stakeholders : Sales Report, Billing & Collections Report, Revenue Report and Master tracker of Existing accounts - Middle east region.
- Getting accurate, real-time visibility of team performance : Comparing individual performances within a sales team and Variable incentives accordingly.
- Collaborated with cross-functional stakeholders, resulting in improved communication and coordination between departments : Sales to Service Delivery to Accounting and Finance.
- Streamlining internal sales processes and tools as per Stakeholders vision and maintaining the CRM and other sales tools
- Managed a team of sales professionals, ensuring consistent performance and achievement of targets.
Order Processing Specialist
NxtGen Datacenter And Cloud Technologies
Bengaluru
11.2019 - 08.2022
- Managed high volumes of orders, consistently meeting deadlines and maintaining accuracy throughout the process.
- Consistently exceeded departmental goals for on-time order delivery by efficiently managing workload and prioritizing tasks.
- Collaborated with finance teams for timely payment processing and accurate financial reporting.
- Maintained a weekly, monthly and yearly tracker to project order report to stakeholders.
- Established strong working relationships with key clients through exceptional service delivery resulting in long-term partnerships.
- Additionally also performed as a key project manager for top clients.
Education
Bachelor of Commerce - Financial Accountancy
Jain University
Bengaluru 04.2001 -
Skills
Sales reporting, Advanced Excel and Power BI tools
Managing collections team
Project Manager
CRM tools : SFDC and Zoho
Timeline
Senior Sales Operations Analyst
Cloud4c Services
10.2022 - Current
Order Processing Specialist
NxtGen Datacenter And Cloud Technologies
11.2019 - 08.2022
Bachelor of Commerce - Financial Accountancy
Jain University
04.2001 -