Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ramya Shankar

-
Bengaluru

Summary

Dynamic Delivery Manager with a proven track record at Societe Generale Global Solution Center, excelling in process optimization and risk management. Successfully led diverse projects to enhance operational efficiency and fostered strong stakeholder relationships. Expert in regulatory compliance, driving strategic solutions to mitigate risks and resolve client issues effectively.Results-driven Manager with talent for streamlining operations and improving team performance. Skilled in coordinating complex projects, fostering collaboration, and exceeding client expectations. Proven ability to lead cross-functional teams, manage resources. Ready to bring strategic mindset and innovative solutions to any organisation.

Overview

12
12
years of professional experience

Work History

Delivery Manager

Societe Generale Global Solution Center
08.2021 - Current
  • Oversaw collateral management operations within Repo and securities lending and OTC derivatives
  • Evaluated operations to optimise process efficiency.
  • Partnered with LOD and IGAD teams to conduct audits.
  • Lead high-performing team to maintain low attrition rates and deliver constructive feedback.
  • Enhance efficiency through diverse project engagements
  • Orchestrated onboarding of new entities via various regulatory projects.
  • Formulated comprehensive strategies to enhance key performance indicators.
  • Implemented strategies to manage and resolve client issues effectively.
  • Facilitated sit-in and PSS sessions to identify process issues.
  • Executed regular follow-ups on cash breaks to achieve month-end targets.
  • Recognised risk items in processes and partnered with stakeholders to mitigate gaps.
  • Resolved outstanding audit recommendations and guaranteed timely completion.
  • Established and maintained productive partnerships with global stakeholders across Asia, EMEA, and Americas.
  • Validated SOPs to ensure alignment with current standards and practices.
  • Assessed procedures to guarantee compliance with various regulations and payment standards.
  • Facilitated dispute resolution and portfolio reconciliation through tri-resolve utilisation.

Operation Analyst

J P Morgan
10.2016 - 08.2021
  • I was a key player in the migration of credit originations process from onshore.
  • Assess the credit risk of the client by performing collateral analysis to estimate the line size and the quality of collateral.
  • Based on the risk profile and the quality of collateral, determining the appropriate pricing for the line. Ensure that all regulatory requirements are followed during the setup.
  • Prepare and complete the loan documentation by liaising with Clients and legal.
  • Daily monitoring of collateral, ensure the line is fully collateralized by issuance of margin calls and booking the additional collateral to cover the shortfall.
  • Approve the draws and release for the client based on the collateral sufficiency and place the appropriate liens.
  • Built several workflow's to automate various reconciliation reports using Alteryx and Tableau which will implement control and also reduces the manual effort.
  • Reviewed and implemented various controls to ensure there are no process gaps and audit observations.
  • Trained new joiners on processes as well as several data analytical tools.
  • Performed root cause analysis (RCA) using Alteryx to identify the root cause of the errors and providing the strategic solution to mitigate the errors.

Analyst

Societe Generale Global Solution Center
08.2013 - 10.2016
  • I was part of collateral management team which involves issuance of margin calls and responding to the margin calls issued by counterparts.
  • Performed CSA negotiations with legal team which is a part of ISDA to finalize the terms on the collateral management operations feasibility.
  • Onboard new clients by setting up their client profile in Colline based on the CSA terms. Made settlements of the payments through SWIFT and performed nostro reconciliation to ensure there are no breaks.
  • Performed trade reconciliations to identify the breaks and worked with counterparts and front office to resolve the same.

Education

MBA - Finance

Sikkim Manipal University
Bengaluru, India
04.2001 -

BBA - Finance

K L E Education Society
Bengaluru, India
04.2001 -

Skills

    Process Optimization

    Risk Management

    Stakeholder Management

    Regulatory compliance

    Problem solving

Timeline

Delivery Manager

Societe Generale Global Solution Center
08.2021 - Current

Operation Analyst

J P Morgan
10.2016 - 08.2021

Analyst

Societe Generale Global Solution Center
08.2013 - 10.2016

MBA - Finance

Sikkim Manipal University
04.2001 -

BBA - Finance

K L E Education Society
04.2001 -

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