Summary
Overview
Work History
Education
Skills
Accomplishments
Major Achievements
Timeline
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Ravi Mahadevan

Ravi Mahadevan

Chennai

Summary

Dynamic Delivery Manager with a proven track record at Nokia Networks, excelling in E2E delivery ownership and strategic planning. Successfully formed high-performing remote teams and optimized processes, enhancing client engagement and stakeholder communication. Recognized for driving significant process improvements and fostering strong customer relationships.

Overview

29
29
years of professional experience

Work History

Delivery Manager

Nokia Networks
Chennai
07.2017 - Current
  • Formed remote delivery team and managed delivery processes effectively.
  • Fine-tuned subprocesses and maintained end-to-end ownership of projects.
  • Monitored customer feedback throughout product lifecycle to ensure satisfaction.
  • Coordinated resources across multiple teams for on-time, budget-compliant project completion.
  • Established tracking processes for project progress and performance metrics reporting to senior management.

Delivery Manager

Tech Mahindra Ltd
Chennai
11.1996 - 06.2017
  • Increased resource allocation by over 50 for CA and Verizon accounts through strong customer relations.
  • Achieved first-time certification of Cisco and Verizon ODCs with zero non-conformities.
  • Implemented EBITDA enhancements across multiple projects within business unit.
  • Coordinated billing for buffer resources, junior additions, and senior rotations with strategic planning.
  • Executed CoE initiatives to improve operational efficiency.
  • Developed OpenStack Lab to provide advanced cloud solutions and LTE testing capabilities.
  • Facilitated resource management strategies to optimize team performance and project outcomes.

Education

PhD - Computer Science (Cloud Computing)

Alagappa University
India
01.2015

Master of Computer Science -

Madurai Kamaraj University
India
01.1995

Bachelor of Computer Science -

Madurai Kamaraj University
India
01.1993

Skills

  • E2E delivery ownership
  • Strategic planning
  • Adaptability to change
  • Client engagement
  • Process optimization
  • Customer relationship management
  • Team leadership
  • Stakeholder communication
  • Decision making

Accomplishments

  • University third rank holder in Master of Computer Science
  • Part of 1000 leaders (TechM initiative –– <1% of total population) Program

Major Achievements

  • As an assurance delivery manager, I formed the central delivery team to support the products NAC, UIV, and NPM for remote delivery, formed a 50-member team, and upskilled them for a smoother delivery
  • Formation of the Verizon-Cloud Platform ODC to support the Verizon cloud platform offshore delivery VZ external auditor certified ODC within 6 months with no NC’s, no SLA slippage for the entire duration of the project, 5M revenue with ~30% EBITDA
  • Executed customer projects from the CA premise, owned NSM (Level 1 and Level 2), CA Mediation Manager, and obtained client bonuses twice by exceeding client expectations, which resulted in executing long-term SOW Revenue is 3M, and EBITDA is 18%
  • As a Senior Technical lead, contributed to Cisco - Cisco Network Registrar for implementing dynamic lease notification, external authentication, Raima DB removal Delivery
  • NSN One NDS, 2 years, senior technical lead, end to end ownership of migration strategy, worked with T-Mobile (US) in identifying migration strategy for One NDS server at network level
  • As a technical lead, I handled major features for the Home Subscribe/Location Server (HSS/HLR) and several enhancements to IS41 services

Timeline

Delivery Manager

Nokia Networks
07.2017 - Current

Delivery Manager

Tech Mahindra Ltd
11.1996 - 06.2017

PhD - Computer Science (Cloud Computing)

Alagappa University

Master of Computer Science -

Madurai Kamaraj University

Bachelor of Computer Science -

Madurai Kamaraj University

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Ravi Mahadevan