Deep Jyoti
Bengaluru
Summary
Delivery Manager with over 18 years of experience in US Healthcare product and service delivery within regulated environments. Expertise in managing portfolios valued at $6–8M and leading cross-functional teams of 150+ members. Achieved over 95% predictable delivery while maintaining strict HIPAA and regulatory compliance. Recognized for stabilizing complex programs and fostering operational excellence in high-performing teams.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Delivery Manager
HealthAsyst
Bengaluru
04.2024 - Current
- Lead end-to-end delivery for US Healthcare products and managed services, managing a $6–8M portfolio across multiple engagements
- Direct 150+ member cross-functional teams across engineering, QA, support, and operations (onsite/offshore)
- Ensure 95%+ predictable delivery through strong governance, release planning, and delivery controls
- Drive HIPAA-compliant delivery with zero critical regulatory breaches
- Stabilize complex and high-risk programs, reducing delivery escalations and restoring stakeholder confidence
- Partner with senior business and technical stakeholders to align product roadmaps, client implementations, and service delivery outcomes
Senior Project Manager
HealthAsyst
04.2021 - 04.2024
- Managed multi-client healthcare programs spanning product enhancements, client implementations, and managed services
- Owned delivery planning, risk management, and stakeholder communication for concurrent initiatives
- Recovered multiple at-risk programs within 60–90 days
- Reduced delivery escalations through proactive risk, dependency, and capacity management
- Mentored and developed project managers and team leads, strengthening delivery leadership capability
Project Manager
HealthAsyst
08.2017 - 04.2021
- Delivered end-to-end healthcare IT projects across full SDLC in regulated environments
- Coordinated cross-functional teams to meet scope, quality, and timeline commitments
- Improved estimation accuracy, milestone adherence, and stakeholder communication
- Built strong client relationships resulting in repeat engagements and scope expansion
Technical Lead / Senior Software Engineer / Software Engineer
HealthAsyst
Bangalore
01.2006 - 2017
- Led development teams delivering healthcare application enhancements and releases.
- Bridged technical execution with delivery timelines and quality expectations.
Education
Master of Computer Applications (MCA) -
Sikkim Manipal University
Lucknow01-2006
Skills
- Delivery and portfolio leadership
- US healthcare IT and HIPAA compliance
- Executive program management
- Operational excellence
- Quality governance
- Client and stakeholder management
- Cross-functional leadership
- Capability development
- Risk management
- Program recovery strategies
- Strategic execution
- Ownership culture
- Agile methodologies
- Service delivery management
- Team leadership skills
- Conflict resolution techniques
- Quality assurance practices
- Mentoring and coaching skills
- Cross-functional coordination
- Metric tracking systems
- Software development lifecycle expertise
- Stakeholder engagement strategies
- Service level agreements oversight
- NET development expertise
- SQL development proficiency
- Artificial intelligence(AI) applications
Core Expertise
- Delivery & Portfolio Leadership (Healthcare Products & Services)
- US Healthcare IT & HIPAA Regulatory Compliance
- Executive Program & Account Management
- Operational Excellence, Quality & Delivery Governance
- Client & Stakeholder Management
- Cross-Functional & Distributed Team Leadership
- Capability Development & Talent Enablement
- Risk Management & Program Recovery
- Strategic Execution & Ownership Culture
Certification
Project Management Professional (PMP), PMI
Personal Information
Title: Delivery Manager | Executive Delivery Leader – US Healthcare Products & Services
Timeline
Delivery Manager
HealthAsyst
04.2024 - Current
Senior Project Manager
HealthAsyst
04.2021 - 04.2024
Project Manager
HealthAsyst
08.2017 - 04.2021
Technical Lead / Senior Software Engineer / Software Engineer
HealthAsyst
01.2006 - 2017
Master of Computer Applications (MCA) -
Sikkim Manipal University