Summary
Overview
Work History
Education
Skills
References
Languages
Career Focus
Timeline
Generic
RAMYA SHOBITHA KANDREGULA

RAMYA SHOBITHA KANDREGULA

Visakhapatnam

Summary

Dynamic Transport Specialist with a proven track record at Amazon India, excelling in operations management and process optimization. Achieved a 20% higher case resolution rate while leading successful transitions to 3P OTR carriers. Skilled in stakeholder communication and proficient in MS Excel, driving efficiency and accuracy in high-pressure environments.

Overview

7
7
years of professional experience

Work History

Transport Specialist

Amazon India
Hyderabad
10.2023 - Current
  • Company Overview: Relay Operations Center (ROC, NA Region)
  • Resolved over 2,000+ transport scheduling cases and 1,500+ WIMs in less than a year, achieving case resolution rates 20% above ROC shift average.
  • Led the transition of 20+ NCSL loads to 3P OTR carriers, reducing average shipment delays by 30% and improving operational throughput.
  • Executed 500+ transport audit deep-dives, helping reduce approval/denial processing time by 15% while increasing decision accuracy.
  • Authored 10+ shift wash reports monthly and maintained high-clarity documentation of shift connects and performance trends.
  • Served as Chat Point-of-Contact during critical operations, consistently resolving 60+ live queries per shift with <2 min average response time.
  • Maintained 100% SLA compliance on all cancel/ad-hoc requests.
  • Cleared all inherited BL (backlog) cases during assigned shifts, reducing age-out volume.
  • Relay Operations Center (ROC, NA Region)

Junior Architect

Indian Space Research Organisation (ISRO)
Bangalore
02.2019 - 02.2020
  • Company Overview: Human Space Flight Centre (HSFC), Bangalore
  • Designed mission-critical components of the Gaganyaan Astronaut Training Center, contributing architectural layouts, 3D visualizations, and safety zone definitions.
  • Supported the layout design for the LEOP Mission Control Center at MCF.
  • Collaborated on over 50+ working plans and architectural packages using AutoCAD, Revit, and 3DS Max across LPSC and IPRC site locations.
  • Aligned structural and utility plans with ISRO safety guidelines, timelines, and mission infrastructure standards.
  • Human Space Flight Centre (HSFC), Bangalore

Team Member - Green Building Project

NARL
04.2018 - 05.2018
  • Company Overview: National Atmospheric Research Laboratory
  • Conducted sustainability research and supported passive design integration for an atmospheric research facility, helping the site secure a 4-Star GRIHA Rating.
  • National Atmospheric Research Laboratory

Education

B.Arch -

GITAM University
Visakhapatnam
01.2017

Skills

  • Operations & Transport Management
  • Program & Project Management
  • SLA Compliance & Quality Audits
  • Reactive Scheduling & Case Resolution
  • Process Optimization & Documentation
  • Workforce Management & Shift Leadership
  • Stakeholder Communication & Reporting
  • MS Excel
  • MS Word
  • MS PowerPoint
  • AutoCAD
  • Revit
  • SketchUp
  • 3DS Max
  • Photoshop
  • Amazon ROC Tools (WIM, Paragon, SLA Dashboards)

References

Available upon request

Languages

  • English (Fluent)
  • Hindi (Fluent)
  • Telugu (Native)

Career Focus

  • Full-time, high-impact roles in:
  • Remote Operations & Program Management
  • Transport, Logistics & Supply Chain Coordination
  • Workforce & Shift Management
  • Business Process Optimization

Timeline

Transport Specialist

Amazon India
10.2023 - Current

Junior Architect

Indian Space Research Organisation (ISRO)
02.2019 - 02.2020

Team Member - Green Building Project

NARL
04.2018 - 05.2018

B.Arch -

GITAM University

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RAMYA SHOBITHA KANDREGULA