Dynamic leader with a strong track record in Team management and cross-functional alignment. Skilled in risk management and governance frameworks, driving operational efficiency and delivering impactful solutions.
Overview
13
13
years of professional experience
Work History
Senior Associate
PricewaterhouseCoopers (PwC)
Bengaluru
03.2022 - Current
Designed MI dashboards and governance reporting to provide executive-level insights.
Conducted systemic reviews and implemented improvements to enhance compliance workflows, ensuring regulatory adherence.
Partnered with QA, IT, and compliance teams to strengthen operational efficiency.
Led coaching sessions and performance reviews, ensuring high team productivity.
Conducted risk assessments to identify potential issues and recommend mitigation strategies.
Streamlined reporting processes, improving accuracy and reducing turnaround time for client deliverables.
Managed team resources, including assigning tasks, monitoring progress, and ensuring deadlines were met.
Set specific goals for projects to measure progress and evaluate end results.
Team Lead
J.P. Morgan Chase & Co.
Bengaluru
06.2019 - 10.2021
Directed global transformation projects aligning operations with strategic goals.
Managed escalations, optimizing resource allocation to enhance collaboration across diverse teams.
Oversaw end-to-end KYC periodic reviews ensuring compliance with SLAs.
Identified opportunities for process improvements and implemented changes.
Developed strategies that increased team productivity and elevated customer service levels.
Supported manager in creating plans for future projects and initiatives to align with organizational objectives.
KYC Specialist
J.P. Morgan Chase & Co.
Bengaluru
11.2015 - 05.2019
Conducted customer due diligence to verify identities and assess associated risks, enhancing compliance with regulatory standards.
Collaborated with internal teams to resolve KYC-related inquiries, improving response times and customer satisfaction.
Maintained up-to-date knowledge of regulatory requirements and industry standards.
Developed KYC policies and procedures to streamline processes and ensure alignment with regulatory requirements.
Monitored transaction activity to identify potential suspicious behavior patterns.
Supported audits by providing necessary documentation and information promptly.
Tracked changes in the regulatory environment related to KYC standards and advised management accordingly.
Assisted in developing policies and procedures related to KYC requirements.
CDD Analyst
HSBC EDP India Pvt Ltd.
Bengaluru
11.2014 - 10.2015
Conducted due diligence and sanctions screening to identify and mitigate potential risks.
Developed remediation procedures and team FAQs, streamlining knowledge sharing.
Developed comprehensive reports using advanced Excel functions and data visualization tools to enhance decision-making.
Identified trends and insights to support strategic business initiatives and drive informed recommendations.
Presented findings and recommendations to senior management stakeholders.
Process Associate
Capgemini Business Services
Bengaluru
06.2013 - 09.2014
Executed reconciliations and journal entries, ensuring accuracy in financial reporting.
Delivered monthly reports for management review, facilitating informed decision-making.
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.