Ramyapriya G.A
Chennai
Summary
I always believe that in the progress of the organization lies my progress. My objective is to work in a challenging and competitive environment where I have the scope to improve my knowledge in all the fronts without compromising my duties in the organization.
Overview
3
3
years of professional experience
Work History
Helpdesk
QPMS
Chennai
01.2026 - Current
▪ Logged, tracked, and resolved helpdesk tickets using ticketing systems while meeting SLA timelines.
▪ Coordinated with technical teams for escalation and resolution of complex problems.
▪ Performed system checks, basic troubleshooting, and routine maintenance.
▪ Maintained accurate documentation of issues, solutions, and user interactions.
HR Assistant
Envirotech Services
Chennai
06.2023 - 06.2024
- Employee grievances, documentation of report, maintaining database.
- ESIC number generating and EPF number generating in portal.
- Employee joining data, Employee id number creation.
- Documents filing
- Providing the facilities services.
Education
B.Com - Accounting & Finance
S.I.V.E.T College
01-2023
HSC -
M.P.B. Government Girls Higher Secondary School (Tambaram)
01-2020
SSLC -
M.P.B. Government Girls Higher secondary School (Tambaram)
01-2018
MBA - Financial Management
University of Madras
03-2026
Skills
- Basic Excel, MS Word & Emails
- Calls Handling
- Teamwork & Multitasking
- Customer Support & Handling
- Daily Roles & Responsibilities
- Documentation
- Maintaining Databases
- Co-Ordinating with a team
Positive Traits
- Self confidence
- Positive Thinking
- Easily Attached To The Working Team Members
Languages
- Tamil
- English
Additional Qualifications
- Digital Banking
- Digital Marketing
- Basic Excel & MS Word
- Basic Computer Course
Personal Information
- Father's Name: Adhisheshaiah G
- Mother's Name: Philomina G.A
- Date of Birth: 15/08/2002
- Gender: Female
- Nationality: Indian
- Marital Status: Single
Timeline
Helpdesk
QPMS
01.2026 - Current
HR Assistant
Envirotech Services
06.2023 - 06.2024
B.Com - Accounting & Finance
S.I.V.E.T College
HSC -
M.P.B. Government Girls Higher Secondary School (Tambaram)
SSLC -
M.P.B. Government Girls Higher secondary School (Tambaram)
MBA - Financial Management
University of Madras