RAMYASREE KALIPI
Agile mania Workshop
10
Years of experience
8
Certification
Summary
Results-driven Scrum Master skilled in agile methodologies and Jira tools, enhancing team productivity through effective sprint planning and retrospective facilitation. Monitors project quality and fosters collaboration, driving success in fast-paced environments. Leverages AI-powered tools like Rovo for project analysis and workload management, streamlining processes and reducing manual tracking efforts.
Work History
Scrum Master - JIRA AI ROVO
Certified Jira AI Rovo Hands-on Workshop
- Gained practical experience with Rovo, natural-language JQL, AI-driven Jira automation, and intelligent AI agents to enhance project insights and optimize workflows.
- Applied AI capabilities to improve backlog management, Agile reporting, project visibility, and decision-making while streamlining repetitive manual activities.
- Completed a hands-on Jira AI workshop focused on applying AI to Agile project management, Jira workflows, and team productivity.
- Explored Jira–ChatGPT integration using MCP (Model Context Protocol) to enhance AI-assisted project management workflows.
- Applied AI governance and human-validation practices to promote responsible and effective AI adoption within Agile teams.
AI Scrum MASTER
1 Month- Led the Guru Shishya project, focused on developing an AI-powered adaptive learning platform.
- Coordinated cross-functional teams using Agile/Scrum practices to iteratively deliver solution, ensuring timely and effective project completion.
- Developed AI-powered tutoring platform using Kore.ai Agentic AI to facilitate autonomous student doubt resolution and streamline human-tutor escalation.
- Enabled context-aware automated responses, personalized learning paths, quizzes, and real-time feedback to enhance student engagement and learning outcomes.
- Integrated Kore.ai with Zoho Creator, Zoho Flow, and Zoho Mail through API/Webhook-based workflows.
- Supported vernacular-language learning and an always-available AI tutoring experience for Tier-2/3 students.
- A certificate was issued at the Udyoga Pramoda Conclave for the Kore.ai Agentic Project completion.
Scrum Master
1 Year 10 Months- End Client: Visa
- Project 1 : FTE
- Forms Digitization Expansion and Client Services
- Domain: CRM
- Applications used for the project development: GCIQ - Global client information Questionnaire, VPCS - Client flow & Admin flow, SFB Forms - Simple Form Builder, CRF - Customer Resolution Form, CCAG - Client Care Agent guide
- Project 2 : Client Services
- FFIS- Fintech and Financial Institution support (FFIS) Merchant Support
- VSH- Visa Support Hub | Copilot | CRM BAU
- Analytics (Tableau Dashboards and reporting) Analytics BAU: Client care | Medallia | Compliance reporting
- Client impact delivered: Delivered successfully with zero defects on time and managed Spillovers in Sprint Built trust and strong relationship with customer by providing data driven inputs.
- ITSM TOOL: Jira, Parabol
- End Client: Verizon (VBG)
- Project 3: ServiceNow Transformation
- Domain: Telecom Framework: Agile Scrum
Scrum Master
10 Months- End Client - Infosys Limited
- PC To PORCH Migration
- Project: PC to PORCH (Service Fulfillment)
- Client: Verizon (VBG)
- Domain: Telecom
- Framework: SAFe Scrum
- List of external systems involved with PC: EZ Status | UOTM | SNM | VDDS | CMDB | PC
SAFe Scrum Master
8 Months- End Client - TCS
- RxR
- Client: Walgreens, USA Project
- Domain: Insurance
Scrum Master
3 Years 9 MonthsMIS Executive
2 Years 6 MonthsEducation
B.Tech
XIIth
Xth
Skills
JIRA AI Rovo
AI integration strategies in Scrum
Agile expertise – Scrum & Kanban
SAFe framework expertise
AI - Assisted Scrum facilitation
Generative AI for MOM & Sprint reports
AI – Powered Backlog Analysis & Prioritization
Quality management
Root cause analysis
Certification
- Scrum With AI Certified
- Scrum Fundamentals Certified
- Scrum AI & Agility
- Kanban Essentials with AI Certified
- Certified Scrum Master
- SAFe Scrum Master
- Jira AI Rovo Trained
- Microsoft Copilot Certified
Accomplishments
- Removed roadblocks, which will be beyond the team's authority and helped in requiring support from other teams.
- Managed conflicts between Team vs Business on the betterment of the Scrum team deliverables.
- Helped to build a productive environment where team members own the product and enjoy working on it.
- Ensured deliverables are up to quality standards at the end of each sprint.
- Guided development teams to higher scrum maturity, provided guidance through mentoring the team.
- Collaborated with QA team for RCA & Risk factors for Defects from SIT/UAT/E2E environmental issues.
ROLES & RESPONSIBILITIES
- Worked as a Scrum Master for Migration project and Appian tool based project.
- Responsible for the daily stand-up meetings with scrum team and stakeholders to track sprint goals and updates on the user stories.
- Daily basis business reviews are conducted on the stories and the functionality flow for the committed requirements.
- Successfully demonstrated the user stories from the Scrum team end to the stakeholders.
- Conducted Backlog grooming meetings with Team and Product owner for the better understanding on the requirements for the upcoming sprints.
- Sprint planning is organized based on the priorities and the capacity managed from the Team availability.
- Maintaining accurate capacity and producing the velocity as per the commitment on sprint planning.
- Organized Backlog refinement meetings before sprint planning to verify the actual capacity and the exceeded capacity on the Jira board for the quality of sprint outcome.
- Spillover stories are handled with blockers and prioritization with the pending tasks. Remaining task has been created a user story to track for new sprint.
- Used Fibonacci story pointing for the user stories from the capacity of the team and estimating based on the complexity of the user story and requirement by the help of estimating techniques used by the Tech leads and Dev leads including.
Projects
Wipro - End Client: Visa
Project 1 : FTE Project : Forms Digitization Expansion and Client Services Domain: CRM
Applications used for the project development: GCIQ - Global client information Questionnaire VPCS - Client flow & Admin flow SFB Forms - Simple Form Builder CRF - Customer Resolution Form CCAG - Client Care Agent guide
Project 2 : Client Services: FFIS- Fintech and Financial Institution support (FFIS) Merchant Support VSH- Visa Support Hub | Copilot | CRM BAU Analytics (Tableau Dashboards and reporting) Analytics BAU: Client care | Medallia | Compliance reporting Client impact delivered: Delivered successfully with zero defects on time and managed Spillovers in Sprint Built trust and strong relationship with customer by providing data driven inputs ITSM TOOL: Jira, Parabola
Project 3 : ServiceNow Transformation Domain: Telecom Framework: Agile Scrum, Client: Verizon (VBG)
Infosys- End Client: Verizon
Project 4 : PC To PORCH Migration Project : PC to PORCH (Service Fulfillment) Domain : Telecom Framework : SAFe Scrum
List of external systems involved with PC : EZ Status | UOTM | SNM | VDDS | CMDB | PC
TCS- End Client: Walgreens
Project 5: RxR USA Project Domain : Insurance
Timeline
Scrum Master - JIRA AI ROVO
Agile mania Workshop
08.2026 - 08.2026
AI Scrum MASTER
Workshop Intern
07.2025 - 08.2025
Scrum Master
Wipro
05.2023 - 03.2025
Scrum Master
JoulestoWatts Consultants
03.2022 - 01.2023
SAFe Scrum Master
Crown Solutions
06.2021 - 02.2022
Scrum Master
Innovation Info
09.2017 - 06.2021
MIS Executive
Tera Soft IT Solutions
12.2013 - 06.2016
Certified Jira AI Rovo Hands-on Workshop
Agilemania Technologies Pvt. Ltd.
SVIT College of Engineering
B.Tech
LRG Naidu Junior College
XIIth
Sri Saraswathi Vidya Mandir School
Xth