Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Timeline
Generic

Ramya Sri Julakanti

KHAMMAM

Summary

In order to minimize human dependency, I have been involved in every step of the RPA life cycle, including planning, testing, developing, and deploying into production. I am competent in developing and putting into practice a range of ITIL procedures to ensure that data center operations proceed without hiccups and quickly approach steady state. To ensure that the data center is built in line with the desired architecture, I might also carry out a deployment vs. design validation.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Associate

Cognizant
Hyderabad
11.2021 - Current
  • Experience as a Developer in Cognizant TriZetto Project under the Healthcare Solution domain of CTS.
  • Working closely with stakeholders to review and refine business process workflows, including identifying areas of possible simplification.
  • Worked on exception handling, gained usage of efficient use of stages, blocks, data types, session, and environmental variables for processing business process diagrams and process flow charts using Cognizant and other tools.
  • Collaborate with Business Analysts, Project Leads, and IT team to resolve planning inconsistencies and ensure solutions are viable and consistent across the enterprise.
  • Provide technical direction on design considerations for performance, scalability, availability, maintainability, disaster recovery, and uptime.
  • Gaining hands-on experience in preparing and presenting a business case for processes, solution designing, developing automation tasks for the identified processes, and user manual.
  • Understand tool performance and metrics to ensure that architecture and infrastructure meet current and future business needs.
  • Monitoring the overall functioning of processes, identifying improvement areas, and implementing adequate measures to maximize customer satisfaction level.
  • Created interactive and customized workflows using Resolve, UiPath, and PowerShell to improve the functionality of web and Citrix-based applications.

Programmer Analyst

Cognizant
Pune
12.2018 - 10.2021
  • Resolved issues reported by users in a timely manner while adhering to SLAs.
  • Analyzed user requirements, developed detailed system design specifications and wrote program code for applications.
  • Participated in regular meetings with stakeholders to discuss project progress.
  • Tested, debugged and corrected errors in programs to ensure accuracy and completeness.
  • Developed and implemented software solutions to improve efficiency of existing systems.
  • Conducted peer code reviews to maintain high standards of code quality and encourage team collaboration.
  • Provided technical support and training to end-users to maximize software adoption and satisfaction.
  • Troubleshot and resolved complex programming issues in a timely and effective manner.
  • Assisted in the estimation of project timelines, resources, and budget requirements for software development projects.
  • Created detailed database designs to store, retrieve, and manage data efficiently.
  • Developed and maintained software applications to improve business processes and efficiency.
  • Analyzed user requirements to design functional specifications for new software solutions.
  • Reviewed project specifications, identifying and remedying potential issues that could result in development delays.
  • Prepared charts and diagrams to illustrate system operation results to staff in other departments.
  • Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
  • Documented program development and subsequent revisions with comments for easy comprehension.
  • Directed programming and documentation development team, offering insight into design process and procedures.
  • Implemented debugging programs to determine vulnerabilities and issues in software.
  • Collaborated with business analysts to understand project requirements, customer expectations and timelines.

Programmer Analyst Trainee

Cognizant
Pune
11.2017 - 11.2018
  • Identified opportunities for automation of manual processes to improve efficiency and reduce costs.
  • Provided technical support for existing software applications on an as-needed basis.
  • Collaborated with team members to develop new features for existing applications.
  • Conducted software trial runs to achieve desired results and confirm accurate information.
  • Created instruction manuals for most-used software and computer programs to achieve easily accessible programming.
  • Performed tests and carefully reviewed work to verify quality.
  • Reviewed project documentation and made important changes to match updates to project scope.
  • Developed technical specifications and plans, documenting details into user manuals for future reference.
  • Developed logic flowcharts and diagrams to use in program coding workflow planning.

Education

B.Tech - Civil Engineering

Lovely Professional University
Punjab
05-2016

Intermediate - MPC

Resonance
Khammam
12-2012

High School Diploma -

Nirmal Hridai High School
Khammam
12-2010

Skills

Ayehu
Ayehu NG
Resolve
UiPath

ServiceNow

Splunk

MSScorch(Microsoft System Center Orchestrator)

SCOM

Apache Kafka

Powershell

Python Basics

Affiliations

Customer interaction
Business strategies
Issue Resolution
Customer Relationship Management (CRM)
Performance Evaluations
Multiple Priorities Management
Production Support
Decision-Making
Work Planning and Prioritization
New Hire Training
MS Office
Process Improvement
Attention to Detail
Relationship Building
Computer Skills
Time Management
Preparing reports

Accomplishments

  • Best Team Lead Award
  • Working as one award
  • Stellar Achiever

Certification

  • Azure AI-900 Fundamentals Certification
  • Uipath RPA Developer
  • Kafka Training
  • MS Scorch

Languages

Telugu
First Language
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1

Timeline

Associate

Cognizant
11.2021 - Current

Programmer Analyst

Cognizant
12.2018 - 10.2021

Programmer Analyst Trainee

Cognizant
11.2017 - 11.2018

B.Tech - Civil Engineering

Lovely Professional University

Intermediate - MPC

Resonance

High School Diploma -

Nirmal Hridai High School

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Ramya Sri Julakanti