RAMZI RAHIM
PRODUCT OWNER
Summary
Accomplished Product Owner with 8 years of experience in Healthcare IT and Medical Devices , specializing in SaaS solutions , embedded software, and regulatory-compliant software development (ISO 13485, IEC 62304, FDA). Expertise in defining product roadmap , managing Agile processes , backlog management , and driving data-driven decision-making to deliver high-value cloud-based IT solutions that enhance customer satisfaction and operational efficiency . Strong knowledge of healthcare standards, including HL7 , LIS , and FDA regulations , ensuring compliance and seamless integration in healthcare environments.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
Work History
Product Owner
Leica Biosystems-Danaher Corporation
12.2020 - Current
- Shipped remote serviceability software for medical devices, from concept to launch , integrating with Azure IoT Central (SaaS) , resulting in $8M in contracts
- Delivered 4 software releases for a pathology diagnostic device, resulting in reduced operational costs , enhanced diagnostic quality , and driving incremental revenue growth of ~$700K
- Spearheaded AI-driven diagnostic solutions , integrating with Azure Cloud to enhance proactive maintenance and remote troubleshooting capabilities
- Defined the product roadmap for the Connectivity Software, collaborating with product managers and stakeholders to plan and scale integration across multiple devices
- Led Voice of Customer activities for product discovery, including Gemba walks, interviews, and persona research, to define key roadmap decisions; prioritized customer-centric features and translated them into clear functional and technical requirements
- Managed product backlogs across four projects , prioritizing features based on product vision and customer impact; ensured timely delivery of product increments using the Agile framework with well-defined user stories and crisp acceptance criteria
- Collaborated with the Scrum team to lead Agile ceremonies, including backlog refinement and sprint planning , ensuring alignment between product priorities and development execution
- Mentored aspiring Product Owners and Business Analysts on Agile methodologies and PO best practices , enhancing team skills and Agile alignment.
Solution and Test Designer (Agile Product Owner)
Cerner Healthcare
07.2017 - 12.2020
- Led releases for enterprise EHR systems , ensuring GDPR compliance for EU clients and managing the NCPDP 2017071 upgrade , aligning features with industry regulatory standards.
- Implemented HL7-based data transfer for LIS integration and enabled REST API-driven XML data exchange with third-party systems, improving interoperability
- Collaborated with end users, clinicians, and product managers to gather, define, and translate requirements into functional and technical specifications
- Prioritized product change requests within the Scrum framework , recommending and delivering enhancements that align with evolving customer needs and regulatory requirements.
- Managed sustenance activities , including issue triages and resolutions; leveraged SQL expertise for database queries to ensure timely problem resolution and system stability
Education
M.Tech - Biomedical Engineering
Indian Institute of Technology (IIT-Madras)
Chennai, India 06.2015 - 05.2017
B.Tech - Electronics and Biomedical Engineering
TKM Institute of Technology (CUSAT)
06.2010 - 05.2014
Skills
Product backlog management
Roadmap development
Product Discovery
Analytical and Strategical Thinking
Stakeholder management
Agile framework & Scrum methodologies
Problem-solving mindset
Technical acumen
Awards
- 5+ Awards and Recognition for delivering Above and Beyond-Danaher Corporation
- Received Night of Town Award for Best Performance in the team-Cerner Healthcare
- Won 1st Prize for Idea Spark Challenge-CSIE, IIT Madras.
Certification
Executive Education in Product Management, Indian School of Business (ISB)
Training
- Training on ISO13485 and Design Control, ISO14971, IEC62304.
- Visual Project Management (VPM), Problem-solving process (PSP)
- Requirement Engineering (EARS).
Timeline
Executive Education in Product Management, Indian School of Business (ISB)
02-2023
Product Owner
Leica Biosystems-Danaher Corporation
12.2020 - Current
Scrum Product Owner, Udemy
05-2020
Solution and Test Designer (Agile Product Owner)
Cerner Healthcare
07.2017 - 12.2020
M.Tech - Biomedical Engineering
Indian Institute of Technology (IIT-Madras)
06.2015 - 05.2017
B.Tech - Electronics and Biomedical Engineering
TKM Institute of Technology (CUSAT)
06.2010 - 05.2014