Raniah Rogers

• Recruited and hired qualified candidates, enhancing team capabilities and supporting organizational growth.
• Reviewed employee performance and provided feedback and coaching, promoting a culture of continuous improvement.
• Recruited and hired qualified candidates to fill open positions.
• Developed customer service excellence program, increasing customer satisfaction and elevating service quality.
• Developed customer service excellence program to enhance customer satisfaction and service quality.
• Managed inventory levels to align with demand, minimizing overstocking and waste.
• Remained organized throughout shifts by managing multiple orders at once.
• Maintained cleanliness and organization of work areas to support productivity and safety., neat and organized for optimal productivity and worker safety.
• Received and counted stock items, recording data manually or on computer for inventory purposes.

• Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
• Supported healthcare providers during patient examinations and procedures to enhance the quality of care.
• Managed patient records in electronic health record systems to ensure accurate and timely information access.
• Maintained clean, well-stocked examination rooms, ensuring optimal environment for patient care and readiness.
• Managed patient records using electronic health record systems.
• Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
• Communicated patient messages to physicians regarding concerns and updates, facilitating prompt treatment responses.
• Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
• Improved patient comfort during EKG procedures with careful electrode placement and clear communication.
• Performed venipuncture and capillary collections following specimen handling and patient identification protocols.

• Coordinated inbound and outbound delivery schedules to ensure seamless flow of goods.
• Managed inventory levels to ensure optimal stock at all times, reducing shortages and overages.
• Assisted in logistics planning and forecasting to align operations with anticipated demand.
• Managed maintenance and repair of logistics equipment and vehicles, ensuring operational readiness.
• Documented records of damaged goods and backorders for accurate regulatory compliance.
• Processed invoices for payment in a timely manner according to established procedures.
• Supported the development of training materials and technical manuals for new team members.
• Abided by safety training protocols and accident preparedness procedures to maintain safe working conditions.

• Unloaded delivery trucks and verified contents against invoices to ensure accurate inventory.
• Stocked shelves with merchandise to ensure availability of products for customers.
• Executed stock rotation procedures to reduce obsolescence and maintain fresh inventory on sales floor.
• Organized merchandise on pallets for efficient transportation to sales floor locations.
• Documented merchandise movements for accurate inventory tracking and verified quantities against stocking reports.
• Palletized merchandise for easy movement to sales floor locations.
• Placed advertising signs in strategic locations to enhance product visibility and attract customer attention.
• Stored and organized items in tool or supply rooms, allowing for easy retrieval.

• Developed and implemented customer service policies and procedures, enhancing overall customer satisfaction.
• Trained new hires on company policies and procedures to ensure adherence and consistency.
• Resolved employee and customer conflicts promptly, fostering a professional and supportive work environment.
• Maintained accurate inventory records using manual systems and computerized databases, supporting operational efficiency.
• Conducted regular stock checks to maintain accurate inventory levels.
• Restocked shelves with merchandise to ensure product availability for customers.
• Received and processed incoming shipments of merchandise.
• Updated products with new pricing or temporary promotion signs to increase sales.
• Labeled merchandise with price tags according to official price lists.

License: T5D7S4M5

• I transferred to Ivy Tech Community College

License: CNA2606705