RANJAN KUMAR

Work History

Senior E-Commerce Manager

ESOFT GLOBAL

NEW DELHI

08.2013 - Current

Experience in designing and delivering complex, high volume, enterprise wide ecommerce architect and design solutions strategist.
E-Commerce In Developing A+ Brand store Architect Design Management for Amazon, Walmart, Flipkart, Myntra, Ebay.
Strong functional and technical knowledge of the E-Commerce domain.
Catalogue listing optimization by organic keywords and increase Conversion rates by right advertisement and campaign, coupon deals, promotion strategy.
Managing of internal sales, return, clicks, impressions, feedback, and reviews of the products.
Experience In product design, development and pricing strategists.
Strategic Plan for sponsored advertising campaign management.
Private label product research and development and expansion.
Managing Warehouse and supply chain Solutions.
Team management and progress monitoring sales growth.
Providing support for strategy development and Sales Performances.
Managing data Using Python, Power BI and Advance Excel and AI tools.
Strong leadership skills by managing projects from start to finish.
Develop and implement creative solutions to complex problems.
Worked effectively in fast-paced environments.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Developed and maintained courteous and effective working relationships.
Gained strong leadership skills by managing projects from start to finish.
Proven ability to develop and implement creative solutions to complex problems.
Worked effectively in fast-paced environments.
Developed strong communication and organizational skills through working on group projects.
Demonstrated strong organizational and time management skills while managing multiple projects.
Resolved problems, improved operations and provided exceptional service.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Strengthened communication skills through regular interactions with others.
Excellent communication skills, both verbal and written.
Paid attention to detail while completing assignments.
Identified issues, analyzed information and provided solutions to problems.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Participated in team projects, demonstrating an ability to work collaboratively and effectively
Exercised leadership capabilities by successfully motivating and inspiring others.
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Demonstrated creativity and resourcefulness through the development of innovative solutions.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Acted as a team leader in group projects, delegating tasks and providing feedback.
Learned and adapted quickly to new technology and software applications.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Delivered services to customer locations within specific timeframes.
Cultivated interpersonal skills by building positive relationships with others.
Developed strong organizational and communication skills through coursework and volunteer activities.
Organized and detail-oriented with a strong work ethic.

Marketing Analyst

Ab-Inbev International

Gurugram

10.2011 - 07.2013

Measure ROI of online and offline advertising campaigns
Forecasting and monitoring sales trends
Gathering consumer and competitor data By using Power BI
Preparing reports for management and utilizing statistical software for data analysis
Responsible for studying market conditions to assess the potential sales of products
Report on marketing KPIs like leads, conversion rates, the website traffic, and social media engagement
Track email campaign metrics (delivery, open, click-through rates)
Monitor budget distribution and performance of paid ad campaigns
Conduct competitive research and analyze benchmarking data
Research and implement marketing tools to support promotional projects automation software, social media scheduling
Work closely with sales and marketing teams to identify opportunities for new client acquisition.
Reviewed marketing department's monthly analysis of customer acquisition data and campaign performance and made recommendations for improvement.
Initiated market research studies and analyzed findings.
Conducted trend forecasting and analysis.
Created business plans and project management plans to define milestones and guide account managers.
Increased brand awareness through targeted initiatives.

ERP Consultant

High Technology Solution

Gurugram

04.2006 - 12.2008

Developed account plans for selected named accounts
Achieved 280% Growth In quarterly & annual sales targets
Overall planning, strategy, direction, and control of all sales in the allocated accounts;
Achievement of agreed sales targets; and the development of future sales plans
Build and maintain sales pipeline in CRM and submitting required sales forecasts
Easily handled escalated customer complaints
Communicate with customers to ensure that contractual service agreements
Provide sales, technology, and business-related expertise particularly in the relevant Industry
Establish contacts and building positive relationships/networks with senior-level decision-makers of the relevant Industry and its environment..
Taught end users to navigate ERP system by developing and presenting training sessions.
Identified and resolved defects by developing test strategies, testing tools and test scripts.
Managed customer expectations and relationships through easily understood explanations and clear communication.
Coordinated data conversion activities with internal and customer resources.
Assisted customers with assessing and defining key business processes, policies and procedures.

Summary

Overview

Work History

Senior E-Commerce Manager

Marketing Analyst

ERP Consultant

Education

Bachelor of Arts - Business Economics

MBA - Information Technology

Skills

Accomplishments

Certification

Timeline

Similar Profiles

Nigarshan GopalapillaiNigarshan Gopalapillai

Panduka Deshan WijesekaraPanduka Deshan Wijesekara

RANJAN KUMARRANJAN KUMAR

SANJAY KUMARSANJAY KUMAR

Nitin DhamijaNitin Dhamija