Hi, I’m
Ranjan
Team Leader
Bangalore
Summary
Introduction & Objective Operations professional with 7 years of experience in Last Mile team at Bengaluru. To work with utmost sincerity and dedication for the organization where my talents may be encouraged and knowledge may be exchanged. Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
12
years of professional experience
4
years of post-secondary education
4
Certifications
5
Languages
Work History
Amazon India
Team Leader
06.2019 - Current
Job overview
- Handled volumes of 39,000 in BLT2 particularly in night shift and handling UTR team of 250+ with roastering accuracy
- TAT for volume processing has been maintained to clear off volumes by 8AM
- Ops clock was followed to 100% under me
- Maintain and follow the process right way build the team and achieved zero ageing and Potential ageing as well control losses
- I am taken care routing as a POC as well and achieve 100% Routing adharance ,and achieve SWA performance Prepaid its 100% COD 75% continuously ,taken care escalations and DSL escalations and rescue the same and deliver and resolve the issue same day Pre-emptive and CS escalation with 97% FDDS .Working as safety POC and support to respective team as well and maintain consumables maintain the documentary and taken care of IT assets as well.
Quess Corp Private Ltd
Delivery Supervisor
11.2016 - 05.2019
Job overview
- Confirmation of work orders generating a picking ticket then to ensure making a 100% executions
- All inventory adjustments to be performed efficiently, accurately in a timely manner
- And Roatering adherence 100% continuously and get appreciation and award for the same and achieve Extra Mile Award and Leading by Example rewards too
- Arrange dispatch of materials to the sites/locations across India and ensuring proper precautions to reduce damages in transit
- After dispatching the stocks co-coordinating with transporter getting on stock deliveries at timely manner.
Nikkou Logistics Pvt Ltd
Station Supervisor
11.2015 - 11.2016
Job overview
- Handled a team of 50 delivery associates in BLRE station with 94% FDDS average conversion
- Toughest route packages in the Diwali Peak days at BLRE station not moved in that time clear packages quickly and make successful delivery with 94% FDDS without any call out
- Taken care associates salary ,Rts pending ,cash pending ,performance, package movement resolve associates issues and concern in the route ,with the help of station team Follow up Ob call happening on daily basis, package movement when any route stuck in the station move packages with team end.
Computer course techer Kushalnagar
Computer Course Teacher
04.2013 - 01.2015
Job overview
- Composed course syllabus to clearly outline curriculum, expectations and deadlines at beginning of course.
- Created clear, engaging lessons to draw interest and develop students' to program in [Software].
- Developed accurate course description and select high-quality learning materials to maintain consistency across different course sections.
HGS
Customer Relationship Executive
08.2011 - 01.2012
Job overview
- Ensure that the staff maintains safe procedures of work and all equipments are in good working condition
- To maintain and control all documentation/ records in a systematic manner
- Customer complaints resolve
- Telecalling
Education
Degree B.Cm Arunodaya from Univercity
MANIPAL INSTITUTE OF COMPUTER EDUCATION
CTTC Computer teacher training course
KERALA EDUCATION AND CHARITABLE SOCIETY IRITTY
ITI from Heating, Ventilation, Air-Conditioning, And Refrigeration Technology
01.2006 - 02.2008
D Chennamma PU CollegeMadapur
Bachelor of Commerce from Commerce
05.2003 - 05.2005
Skills
Staff education and training
Certification
10TH Nehru Memorial Junior College Aranthodu, Sullia (Tq) D.K (Dis) 2003
Timeline
Team Leader
Amazon India
06.2019 - Current
Delivery Supervisor
Quess Corp Private Ltd
11.2016 - 05.2019
Station Supervisor
Nikkou Logistics Pvt Ltd
11.2015 - 11.2016
Computer Course Teacher
Computer course techer
04.2013 - 01.2015
Customer Relationship Executive
HGS
08.2011 - 01.2012
KERALA EDUCATION AND CHARITABLE SOCIETY
ITI from Heating, Ventilation, Air-Conditioning, And Refrigeration Technology
01.2006 - 02.2008
D Chennamma PU College
Bachelor of Commerce from Commerce
05.2003 - 05.2005
10TH Nehru Memorial Junior College Aranthodu, Sullia (Tq) D.K (Dis) 2003
03-2003
Degree B.Cm Arunodaya from Univercity
05.2020
MANIPAL INSTITUTE OF COMPUTER EDUCATION
CTTC Computer teacher training course
05.2013
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