Ranjan Saraswat
Banker
Haridwar
Summary
Forward-thinking Job Title proficient in all operational areas of Type organizations. Dedicated to enhancing revenue, customer loyalty and team efficiency to grow profits and support long-term business sustainability.
Knowledgeable Deputy Manager with extensive knowledge of the retail industry. Solid managerial and communication skills. Gifted in handling tense situations with irate customers.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Deputy Manager
Shivalik Bank
Haridwar
01.2023 - Current
Assistant Manager
Hdfc Bank
Haridwar
09.2016 - 12.2022
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Strengthened operational efficiency to remain cost-effective while maintaining quality service.
- Reduced financial discrepancies to minimize threats to health and productivity of business.
Education
Master Of Business Administration - Finance
Chandigarh University
Chandigarh 05.2013 - 06.2015
Bachelor Of Science - Information Technology
Himalayan Institute of Technology
Dehradun 07.2009 - 08.2012
Skills
Reports and documents
Customer assistance
Money handling
Cash Handling
Refund handling
Cash register operation
Time management skills
Cash drawer management
Staff Training
Sales expertise
Safe verifications
Refunds and exchanges
Cash register systems
Currency counting
Retail merchandising
Records Maintenance
Customer Relations
Product knowledge
Payment collection
Timeline
Deputy Manager
Shivalik Bank
01.2023 - Current
Assistant Manager
Hdfc Bank
09.2016 - 12.2022
Master Of Business Administration - Finance
Chandigarh University
05.2013 - 06.2015
Bachelor Of Science - Information Technology
Himalayan Institute of Technology
07.2009 - 08.2012