Summary
Overview
Work History
Education
Skills
Job Roles And Responsibilities
Timeline
Generic
Ranjana Bhandary

Ranjana Bhandary

Bangalore

Summary

Dynamic executive with a proven track record, excelling in strategic planning and project management. Successfully enhanced travel offerings through innovative partnerships and market analysis, driving customer engagement. Skilled in negotiating and building strong vendor relationships, with a track record of improving operations and exceeding targets.

Overview

8
8
years of professional experience

Work History

Executive

Cleartrip Pvt Ltd
11.2023 - Current
  • Led cross-functional teams to enhance travel service offerings at Cleartrip.
  • Developed strategic partnerships with airlines and hotels to improve customer access.
  • Analyzed market trends to inform decision-making for new travel products.
  • Facilitated training sessions for staff on customer service excellence and operational efficiency.
  • Managed budgets and resources for various travel initiatives within the organization.
  • Coordinated marketing campaigns to promote new services and drive customer engagement.
  • Oversaw project timelines, ensuring alignment with company objectives and stakeholder expectations.

Asst. Sales Manager

Shravanthi Sarovar Portico
05.2023 - 07.2023
  • Developed strategies to increase sales volume and market share.
  • Identified opportunities to expand existing customer base through cross-selling initiatives.
  • Prepared reports detailing performance metrics such as sales volumes and conversion rates.
  • Implemented new processes for managing customer accounts and improving lead generation efforts.
  • Cultivated strong relationships with key decision makers within target markets.

Sr. Executive

Fabhotels
10.2021 - 04.2023
  • Managed corporate travel bookings across multiple locations.
  • Communicated with vendors to negotiate rates and secure travel accommodations.
  • Organized group travel arrangements for conferences and company events efficiently.
  • Monitored changes in travel regulations and updated policies as necessary for compliance.
  • Collaborated with finance teams for invoicing.
  • Organized and managed end-to-end travel.

Senior Sales Executive

Togedr
11.2020 - 04.2021
  • Developed strategic sales plans to enhance client engagement and market reach.
  • Mentored junior sales staff to improve overall team performance and efficiency.
  • Analyzed customer feedback to refine sales strategies and product offerings.
  • Built strong relationships with key clients, ensuring satisfaction and loyalty.
  • Developed and implemented strategic sales plans to increase revenue and market share.

Sales Executive

World Travel Experiences
10.2019 - 03.2020
  • Conducted market research to identify trends in travel preferences and customer needs.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Presented product offerings effectively during client meetings and promotional events.
  • Coordinated with vendors to ensure seamless delivery of travel services and experiences.
  • Trained new sales staff on company policies, procedures, and best practices in sales techniques.

Sales Executive

Jungle Travel India Pvt. Ltd
10.2017 - 09.2019
  • Developed client relationships through personalized travel consultations and recommendations.
  • Collaborated with team members to create tailored travel packages for diverse clientele.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Presented product offerings effectively to clients.

Education

Master in Tourism Managements -

Pragjyotish Collage
Assam
01.2017

Graduation of Arts - Assamese Major subjected

Arya Vidyapeeth Collage
01.2015

Twelfth Board -

Anundoram Borooah Academy Degree College
01.2012

Ten Board -

Indralal Pathak Girls School
01.2010

Skills

  • Strategic planning
  • Operational efficiency
  • Communication skills
  • Project management
  • Customer relationship management
  • Vendor relationship management
  • Negotiation
  • Organized
  • Creative

Job Roles And Responsibilities

  • Introducing new client/company to hotel.
  • Maintain and Develop relationships with existing clients in person.
  • Identify new markets and business opportunities and increase sales.
  • Implements all sales action plans related to my market areas as outlined and conducting daily sales call.
  • Responsible for Corporate and Travel Agent Room Sales for the hotel.
  • Build good working relationship, Negotiate the terms of agreement and close the sales.
  • Resolved the client queries and problems using effective communication and providing end to end solution.
  • Actively in contact client to understand requests and address concerns.
  • Closely following up on all business leads within a 24 hours of response time line to clients.
  • Handling queries for banquet and packed food orders.
  • Provide exceptional guidance and assistance to foreign clients throughout their travel experience.
  • Offer cultural insights, historical context, and local knowledge to enhance clients' understanding and enjoyment of the destination.
  • Create customized travel itineraries based on clients' preferences, interests, and requirements.
  • Research and select appropriate accommodations, transportation, and activities to ensure a memorable and seamless journey.
  • Calculate the total cost of the travel package, including accommodations, transportation, meals, and activities.
  • Work within the budget constraints provided by clients, seeking cost-effective options without compromising quality.
  • Organize and prepare all necessary travel documents.
  • Ensure clients have the required vaccinations and medical documentation for their destination.
  • Preparing invoices for the trip.

Timeline

Executive

Cleartrip Pvt Ltd
11.2023 - Current

Asst. Sales Manager

Shravanthi Sarovar Portico
05.2023 - 07.2023

Sr. Executive

Fabhotels
10.2021 - 04.2023

Senior Sales Executive

Togedr
11.2020 - 04.2021

Sales Executive

World Travel Experiences
10.2019 - 03.2020

Sales Executive

Jungle Travel India Pvt. Ltd
10.2017 - 09.2019

Master in Tourism Managements -

Pragjyotish Collage

Graduation of Arts - Assamese Major subjected

Arya Vidyapeeth Collage

Twelfth Board -

Anundoram Borooah Academy Degree College

Ten Board -

Indralal Pathak Girls School
Ranjana Bhandary