Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Ranjan Kumar Jha

Ranjan Kumar Jha

Program Manager

Summary

Accomplished Program Manager with a proven track record at Hays, enhancing program effectiveness through meticulous project management and stakeholder communications. Skilled in UI/UX design and Agile methodologies, I've led multiple projects to deliver innovative solutions with great value to business, significantly improving project delivery efficiency. My leadership has fostered strong stakeholder relationships and continuous process improvement, driving success across multifaceted programs.

Overview

19
19
years of professional experience
3
3
Certifications

Work History

Program Manager

Hays
01.2022 - Current
  • Managing number of projects under different Program's which are Candidate/Job seeker, Consultant/Recruiter and Client facing applications.
  • Project initiation, Resources mobilisation, Project planning, Ensuring its execution as per plan, Removal of blockers, Regular checkpoints with Project managers, Production Cutover (Live).
  • Post live of products, tracking and reporting of its usage and if any remedial action required align work in BAUs sprint/releases.
  • Products road map, initial high level effort estimation with Tech teams, Capex planning for approval.
  • Driving transformation and innovation of products and engagement of users.
  • Foreseeing and proactively managing risks.
  • Working with offshore and onsite teams of different locations with multi-functional, culturally diverse and geographically spread teams across globe at locations including UK, APAC, US, EU and India.
  • Guide teams and project managers, coordinate programs, and manage status of projects and programs.
  • Lead and monitor project managers.
  • Efficient management of risks, changes, and resources.
  • Leading Production Change Control Board for all changes going on production.
  • Communicate with stakeholders regarding changes.
  • Prepare reports for directors and stakeholders.
  • Formulating, organizing and monitoring inter-connected projects.
  • Develop and control deadlines, budgets and activities.
  • Work closely with project sponsors, cross-functional teams, and assigned project managers to develop scope, deliverables, required resources, work plan, budget, and timing for new initiatives.
  • Define and optimize delivery process to streamline project deliveries.

Associate Program Manager

Hays
01.2021 - 12.2021
  • Increased business satisfaction with regular progress updates and timely delivery of projects.
  • Coordinated efforts between multiple teams while maintaining a clear focus on achieving overall program objectives.
  • Improved overall program effectiveness with thorough analysis of key performance indicators and implementation of continuous improvement strategies.
  • Led cross-functional teams in the planning, execution, and monitoring of complex projects, ensuring on-time delivery within budget constraints.
  • Developed detailed project plans including scope, objectives, timelines, budgets, risk assessments, and resource requirements for successful execution.
  • Established strong relationships with stakeholders through transparent communication and proactive issue resolution.
  • Conducted post-project evaluations to identify areas for improvement; implemented changes in future endeavors based on lessons learned.

Senior Project Manager

Hays
07.2018 - 01.2021
  • Maintained schedules to meet key milestones at every project phase.
  • Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
  • Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
  • Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
  • Mentored junior project managers and team members to enhance their skills and career growth.
  • Monitored project progress, identified risks and implemented corrective measures to acquire success.
  • Streamlined project management processes by implementing agile methodologies, resulting in improved efficiency and reduced costs.
  • Communicated project plans and progress to key stakeholders and project contributors.

Project Manager

Hays
07.2015 - 06.2018
  • Managed the large BAU Projects of 2 Week and Weekly release.
  • Work across different teams to manage deliveries.
  • Identified plans and resources required to meet project goals and objectives.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.

Technical Lead

Hays
07.2013 - 06.2015
  • Mentored junior developers through regular 1-on-1 meetings, providing guidance on best practices, coding standards, and career growth opportunities.
  • Collaborated with product managers, designers, and business stakeholders to define project requirements, ensuring alignment with organizational goals.
  • Maintained close communication with clients throughout project life cycles for accurate progress reporting and prompt issue resolution.

Lead - UI Design and Development

Hays
06.2012 - 06.2013
  • Responsive Design implementation for the Hays Web applications.
  • Low fidelity wireframe creation of the web products based on the business requirements.
  • High fidelity wireframe development to showcase the user flows.
  • UI Design of the screens on the Hays branding.
  • Integration of the UI Design into the front end.
  • Coordinate with Product team to ensure the mockups and visual screens of the requirement on time for scheduling in the release.

Senior Software Engineer

GalaxE Solutions
05.2011 - 06.2012

Senior UI Designer and Developer.

Senior Web Designer

Aequor Technologies
10.2008 - 04.2011

Worked for the Client Nielson Business Media.

Senior Web Designer

Binary Semantics Ltd.
03.2005 - 07.2008
  • Mentored junior designers, providing guidance and support to enhance their skills and promote professional growth.
  • Worked for the multiple clients and involved in designing the web interfaces/websites and its conversion to HTML/CSS and implemented JavaScript.
  • Led the team of web designers and work on the prototypes, visual designs (used tools - Adobe photoshop), coordinated with clients for feedback and iterations, conversion to HTML/CSS pages and its integration with server side technologies.
  • Increased website accessibility by incorporating WCAG guidelines and best practices into the design process.
  • Redesigned outdated websites for better functionality, incorporating modern design trends and best practices.

Education

Master of Computer Applications -

IGNOU
New Delhi, India
04.2001 -

Web Engineering (Post Graduate Diploma) -

IIS Websity
New Delhi, India
04.2001 -

Bachelor of Science - Mathematics (Hons.)

Magadh University
Gaya (Bihar)
04.2001 -

Skills

Project Management

Team Leadership

Program Leadership

Project Coordination

Stakeholder Management

Stakeholder Communications

Change Management

Team leadership and direction

Scheduling and Planning

Work Planning and Prioritization

Agile Projects

Process Improvement

Cost Estimates & Budgets

UI/UX Design

Wireframing

Prototyping

Certification

Certified ScrumMaster®

Timeline

Certified ScrumMaster®

05-2026

Certified Scrum Product Owner®

05-2026

Program Manager

Hays
01.2022 - Current

Associate Program Manager

Hays
01.2021 - 12.2021

Senior Project Manager

Hays
07.2018 - 01.2021

Project Manager

Hays
07.2015 - 06.2018

Technical Lead

Hays
07.2013 - 06.2015

Lead - UI Design and Development

Hays
06.2012 - 06.2013

Senior Software Engineer

GalaxE Solutions
05.2011 - 06.2012

Senior Web Designer

Aequor Technologies
10.2008 - 04.2011

Senior Web Designer

Binary Semantics Ltd.
03.2005 - 07.2008

Master of Computer Applications -

IGNOU
04.2001 -

Web Engineering (Post Graduate Diploma) -

IIS Websity
04.2001 -

Bachelor of Science - Mathematics (Hons.)

Magadh University
04.2001 -
Ranjan Kumar JhaProgram Manager