Gurmukh Singh
Brampton
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Manager
Pandher enterprises
Nabha
10.2022 - 07.2024
- Provided leadership during times of organizational change or crisis situations.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Negotiated contracts and agreements with vendors and suppliers to reduce costs.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Analyzed market trends and competitor activity to inform business strategy.
Customer Service Representative
Tommy Hilfiger
Raipur
09.2019 - 07.2022
- Answered customer inquiries via phone, email, and chat.
- Provided exceptional customer service to ensure customer satisfaction.
- Resolved customer complaints promptly and efficiently.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
Administrative Clerk
Pandher enterprises
Nabha
05.2017 - 02.2019
- Ensured compliance with applicable laws, regulations and policies of the organization.
- Generated monthly performance reports based on organizational objectives.
- Organized and maintained filing systems both electronically and manually.
- Compiled statistical reports related to sales activity, inventory levels, customer satisfaction surveys and other relevant data.
Sales Associate
Pandher enterpresies
Nabha
02.2016 - 04.2017
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
Education
Bachelor's of Science - Information Technology -
Kalinga University
Raipur, Chhattisgarh, India05-2022
Associate of Science -
Senior Secondary
Governmnet Ripudaman College 03-2019
Diploma-Information Technology -
Algoma University
Brampton, ON, CanadaSkills
- Team player
- Communication
- Time Management
- Team Leadership
- Multitasking
- Flexible and adaptable
Timeline
Manager
Pandher enterprises
10.2022 - 07.2024
Customer Service Representative
Tommy Hilfiger
09.2019 - 07.2022
Administrative Clerk
Pandher enterprises
05.2017 - 02.2019
Sales Associate
Pandher enterpresies
02.2016 - 04.2017
Bachelor's of Science - Information Technology -
Kalinga University
Associate of Science -
Senior Secondary
Diploma-Information Technology -
Algoma University
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