Summary
Overview
Work History
Education
Skills
Accomplishments
Projects
Hobbies and Interests
Languages
Timeline
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RANJEET RAI

RANJEET RAI

New Delhi

Summary

Finance & Accounts Receivable professional with over 8 years of experience across Accenture, Genpact, and IBM in Credit Analysis, Collections, Dispute Resolution, Order to Cash, and Financial Reporting. Proven success in streamlining AR processes, driving automation initiatives, and exceeding performance KPIs. Recognized with multiple R&R awards for operational excellence and stakeholder engagement.

Overview

8
8
years of professional experience

Work History

Subject Matter Expert (Analyst)

Accenture India Pvt. Ltd.
New Delhi
01.2022 - Current
  • Managed end-to-end collections for a dedicated global customer portfolio, achieving 100% monthly targets.
  • Performed credit checks and analyzed customer accounts for risk and credit limit adjustments.
  • Led month-end financial reporting for AR, shared with finance controllers and business stakeholders.
  • Acted as the sole cross-trained team member across multiple LoBs, ensuring business continuity.
  • Interfaced with controllers to resolve disputes, reducing DSO and ensuring clean AR books.
  • Successfully implemented the 'Collection Workbench' in collaboration with IT and Business Excellence, centralizing AR visibility.
  • Handled escalations, conducted team training, and supervised new joiners.
  • Recognized with 2x R&R awards for performance, flexibility, and cross-functional collaboration.

Management Trainee – Accounts Receivable

Genpact India Pvt. Ltd.
Gurgaon
03.2020 - 01.2022
  • Handled O2C operations including collections, credit & debit adjustments, and customer communication.
  • Participated in daily/weekly/monthly AR reviews with clients and internal teams.
  • Identified AR trends and shared insights to streamline operations and reduce aging.
  • Collaborated with Cash Application team to ensure accurate payment allocation.
  • Spearheaded a bot development project with IT to eliminate manual AR processing, increasing operational bandwidth.

Process Developer – Finance & AR

IBM India Pvt. Ltd.
Noida
02.2017 - 02.2020
  • Reconciled customer accounts and managed payment follow-ups across aging buckets.
  • Uploaded PO and debit/credit details for accurate order processing.
  • Supported subordinates, conducted issue resolution, and led KT sessions during transition.
  • Acted as escalation point for client queries and ensured high-resolution SLAs.
  • Key member of the transition team to successfully migrate and stabilize the process as per client expectations.
  • Awarded R&R for excellent knowledge transfer and exceeding client satisfaction.

Education

Bachelor of Commerce (B.Com) -

Delhi University
01.2016

Class XII (Commerce) -

VCSG Govt. Boys Sr. Secondary School
01.2010

Class X -

Govt. Boys Secondary School
01.2008

Skills

  • Accounts Receivable (AR)
  • Order to Cash (O2C)
  • Credit Risk & Analysis
  • Dispute Management
  • Month-End Close & Reporting
  • Intercompany Reconciliation
  • Stakeholder Communication
  • Customer Relationship Management
  • Automation Projects (RPA, Collection Tools)
  • MS Excel
  • SAP
  • Oracle
  • MS Office
  • Outlook
  • MS Word
  • PowerPoint
  • Collection Tools
  • RPA

Accomplishments

  • Received multiple R&R awards at Accenture and IBM for high-quality performance and stakeholder alignment.
  • Successfully transitioned new LoB processes and trained teams, ensuring minimal business disruption.

Projects

Collection Workbench Tool, Accenture, Collaborated with Business Excellence and IT to create a centralized platform for real-time AR visibility. Improved access to Past Due %, 90+ aging, and account insights, reducing update dependency. AR Automation Bot, Genpact, Worked with IT to develop an RPA bot for repetitive AR tasks, reducing manual intervention and freeing up team bandwidth.

Hobbies and Interests

  • Cricket
  • Music
  • Dance Shows

Languages

  • English, Fluent
  • Hindi, Native

Timeline

Subject Matter Expert (Analyst)

Accenture India Pvt. Ltd.
01.2022 - Current

Management Trainee – Accounts Receivable

Genpact India Pvt. Ltd.
03.2020 - 01.2022

Process Developer – Finance & AR

IBM India Pvt. Ltd.
02.2017 - 02.2020

Bachelor of Commerce (B.Com) -

Delhi University

Class XII (Commerce) -

VCSG Govt. Boys Sr. Secondary School

Class X -

Govt. Boys Secondary School

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RANJEET RAI