HARISH CHANDRA PANDEY

Work History

Accenture

07.2021 - Current

Manage end-to-end Order to Cash (O2C) processes, ensuring timely order release, invoicing, and collections
Month-end reporting, including Bad Debt, Cash Forecasting, Pending Debit Notes to be booked, and Credit Note booking
Sending monthly Statements of Account (SOA) to customers to ensure timely payment of due invoices
Creating standard operating procedures (SOPs) for new and ongoing processes
Worked closely with departmental managers to develop more efficient ways to complete various business processes
Responsible for maintaining all digital Copy for all process work in the company
Responsible for doing Auditing, Quality Checks and Handle new joiners' on the floor for their better quality as well as production performance.

Genpact

02.2020 - 07.2021

Responsible for doing Auditing, Quality Checks and Handle new joiners' on the floor for their better quality as well as production performance
Received and reviewed incoming documents and materials
Working on Types of claims includes FNOL, SNOL, Settlement and Refund which receiving from Client in Triage and Processing on Brokasure, ECF, IMR, ECM, Quick view Applications
Working on UK Claims including property & casualty, marine, cargo and various type of claims
Entered data into computer tracking system and filed paperwork according to procedures
Preparing insurance claim forms or related documents and reviewing them
Notifying insurance agents and accounting departments of policy cancellations and changes
Generated, posted and attached information to claim files

SE2 Digital Service LLP

03.2019 - 12.2019

Processing Claims FNOL (First notice of loss) and generating claims numbers
Generating Claim for Property and Casualty insurance
Meets production and quality control requirements and goals assigned
Answering client through mail and solved their query
Updating various Excel spreadsheets for the employee's benefits and various company related spreadsheets
Providing process training to new hires
Investigated properties to determine extent of damage and estimate repair costs
Followed up on potentially fraudulent claims initiated by claims representatives

EXL Service Pvt Ltd

10.2012 - 11.2018

Assign faxes to the team, making TAT, Login faxes, Production team roaster, Attending and learning calls and huddles with managers
Processing claims FNOL (First Notice of Loss) and generating claims numbers
Workers compensation Claims for the client Hartford Insurance Group
Works as QA for internal audits
Answering client through mail and solved their query
Updating various Excel spreadsheets for the employee's benefits and various company related spreadsheets
Providing process training to new hire