Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ranjeet Singh

Greater Noida

Summary

Dynamic sales professional with over 7 years of experience in Business Development/Inside sales and Enterprise Account Management with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Email Marketing Campaign, Customer Relationship Management (CRM), Customer Satisfaction, Lead generation, Demand generation, Database Creation, Pre sales & Sales, International B2B Lead Generation, Mentoring, Training and Managing operations

Overview

8
8
years of professional experience
1
1
Certification

Work History

Account Manager - B2B Business Development

Denave India Private Limited
11.2022 - Current

Project SAP - S4 HANA Cloud ERP

  • Marketing Dept.- generating new business and drive additional revenue for SAP Products (On Premise and On Cloud)
    •Responsible for conducting all product and skill based trainings under SAP (Cloud and On Premise)
    •Focused on mid market, SMB and large enterprise.
    •Drive the entire Marketing process by working closely with the customer and AE or DDE to fulfill customer requirement.
    •Helping and supporting a team of 8 people and also worked as a mentor for a new joinee.
    •Understand SAP's competition and effectively position solution against them.
    •Generates 8C qualified leads for SAP product.
    •Penetrate all targeted accounts and radiate sales from with Client base. Generate revenue to achieve the Sales quota.
  • Skills: SAP S/4HANA · SAP Ariba · SAP Successfactors · SAP Business One · SAP Business ByDesign

Operations Manager

Navigant Technologies Pvt Ltd
10.2018 - 10.2022

Project Name - HCL Demand Gen

· Aug 2019 - Oct 2022


  • Driving operational improvements which resulted in savings and improved profit margins.
    Leading B2B teams in delivery of Lead Generation,
    Demand Generation & Marketing activities in
    different projects, resulting in achieving great
    customer satisfaction thus increase in business
    opportunities.

    Managing the whole team of International B2B projects for the
    HCL Technologies like HCL IoT WoRKS, HCL DFMPro, HCL Smart WiFi, HCL iCE.X, HCL IntelliService.

    Monitors and analyses performance, sales, and
    service incrementally to increase results
    Increase sales productivity by simplifying processes
    and implementing sales automation tools like CRM,LinkedIn Sales Navigator, email prospecting etc. Manage metrics/ analytics programs to help sales
    leaders make data-backed business decisions.
  • Driving operational improvements which resulted in savings and improved profit margins. Leading B2B teams in delivery of Lead Generation, Demand Generation & Marketing activities in different projects, resulting in achieving great customer satisfaction thus increase in business opportunities. .
  • Monitors and analyses performance, sales, and service incrementally to increase results Increase sales productivity by simplifying processes and implementing sales automation tools like CRM,LinkedIn Sales Navigator, email prospecting etc. Manage metrics/ analytics programs to help sales leaders make data-backed business decisions.
  • Skills: Microsoft Excel · Channel Partners · Sales Processes · Communication · Marketing Strategy · Team Management · Leadership · Customer Relationship Management (CRM) · Project Management · Sales Presentations · Sales · Information Technology · Sales Management · Sales Operations · Direct Sales.


Senior Inside Sales Manager

Palo Alto Networks

Oct, 2018 - Aug, 2019


Responsible for managing the lead generation for Palo Alto Networks. Convincing the CIOs, CTOs, Cyber Security Heads of the Organization to migrate their cyber security platform to Palo Alto Networks platform.

Palo Alto Networks, Inc. is an American multinational cybersecurity company with headquarters in Santa Clara, California. Its core products are a platform that includes advanced firewalls and cloud-based offerings that extend those firewalls to cover other aspects of security.

Senior Customer Service Manager

Call2Action Pvt Ltd
01.2017 - 10.2018

Build strong relationship with UK HP printer customers through positive attitude and attentive response.


Mentored and guided employees to Foster proper completion of assigned duties that is to enrollment in HP instant ink plan.


Conducted training and mentor team members to promote productivity and commitment to friendly service.


Led a team of 10 members while providing exceptional customer service.

Senior Customer Support Executive

Extensive Technologies Pvt Ltd
07.2017 - 12.2017

Listened to USA & UK based Windows and MAC customer questions on concern to provide answers and responses.


Provided excellent customer service by efficiently resolving issues and responding to responses.


Rectifying computers and laptop issues by charging a fixed amount.



Customer Support Executive

One Point One Solutions
07.2015 - 06.2016

Worked in Airtel postal project as Customers Response Executive.


Listened to corporate customers needs and provide specific plan according to their company budget.


Competed with Telecom Giants like Vodafone Idea we were providing postpaid plan at cheaper rate.

Education

B- Tech Mechanical Engineering - Mechanical Engineering

Punjab Technical University
Chandigarh
06.2015

Skills

    Microsoft Excel Communication Sales Information Technology Cybersecurity Project Management Sales Presentations Sales Information Security Sales Operations Channel Partners Sales Processes Marketing Strategy Team Management Leadership Customer Relationship Management (CRM) Project Management Information Technology Critical Event Management Business Continuity Planning Incident Management Visual Risk Intelligence

    SAP S/4HANA SAP Ariba SAP Successfactors SAP Business One SAP Business ByDesign

Certification

MS Excel, Sales Force, Cyber Security, Artificial Intelligence, SharePoint, SAP S4 HANA

Timeline

Account Manager - B2B Business Development

Denave India Private Limited
11.2022 - Current

Operations Manager

Navigant Technologies Pvt Ltd
10.2018 - 10.2022

Senior Customer Support Executive

Extensive Technologies Pvt Ltd
07.2017 - 12.2017

Senior Customer Service Manager

Call2Action Pvt Ltd
01.2017 - 10.2018

Customer Support Executive

One Point One Solutions
07.2015 - 06.2016

B- Tech Mechanical Engineering - Mechanical Engineering

Punjab Technical University

MS Excel, Sales Force, Cyber Security, Artificial Intelligence, SharePoint, SAP S4 HANA

Ranjeet Singh