Ranjeeth PONNOJU
DevOps Product Owner/Manager
Bengaluru,karnataka
Summary
Experienced DevOps System Team Product Owner with 14+ years of expertise in cloud infrastructure and team management. Proven track record in leading cross-functional teams, delivering value, managing stakeholders, project management, and problem-solving. Agile methodologies certified and dedicated to continuous learning and professional development. Proficient in utilizing tools and technologies to deliver impactful solutions.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
Work History
DevOps Product Owner/Manager (Platform Engineer 4 by Title)
Amadeus Software Labs
- · Managed a team of 11 engineers, for migrating applications from private to public cloud (Azure) infrastructure for scalability and performance, resulting in a 24% increase in system efficiency.
- · Strategically planned and successfully executed the migration of approximately 28 applications to the public cloud
- · Collaborated with product managers and stakeholders to define product roadmaps, ensuring alignment with business objectives and customer needs.
- Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
- · Had the accountability of developing vision, managing backlogs, planning sprints, and conducting iteration reviews
- · Championed the adoption of Kubernetes and Docker/ Argo CD, reducing deployment times by 20% and enhancing system reliability.
- · Implemented CI/CD pipelines using Jenkins, leading to a quicker software release cycle.
- · Mentored team members in Agile practices, fostering a culture of continuous improvement and collaboration.
- Implemented Agile methodologies to increase team productivity and enhance overall project outcomes
- Collaborated with cross-functional teams to develop high-quality products that met customer needs
Senior DevOps Engineer (Senior Member Technical Staff)
Amadeus Software Labs
11.2018 - 09.2022
- Managed a team of 4 for migrating 36 applications from on prem to Private cloud
- Responsible for managing Amadeus Private Cloud IaaS & PaaS
- OpenShift Administrations
- Responsible for Deployment Automation using multiple tools Jenkins, Pipeline, Groovy Scripts and Implemented & maintained the branching, merging and build/release strategies utilizing GIT
- Developed monitoring and alerting systems using Prometheus and Grafana
- Collaborated with development teams to ensure seamless integration and deployment of applications
- Conducted training sessions and workshops on DevOps best practices and tools.
Senior Software Engineer
Amadeus Software Labs
08.2014 - 10.2018
- Handling the Configuration Change management for every Release and Service Pack
- Responsible for Releasing Planning and Co-ordination with multiple stake holders to have successful PRD release
- Tier 3/4 Application support dealing with Escalation requests /issues related the Application issues, Memory leaks, Monitoring Grafana and Splunk Dashboards, Oracle Database SQL slowness, Backend Reporting Performance issues
- Handled complex incident and problem management tasks, ensuring minimal downtime and quick resolution of critical issues
- Collaborated with cross-functional teams to perform root cause analysis and implement long-term solutions for recurring problems
- Developed and maintained detailed documentation for troubleshooting procedures and best practices, enhancing the knowledge base for L3 support
- Facilitated communication between stakeholders and technical teams to provide timely updates and ensure alignment on issue resolution strategies.
- Mentored junior developers, fostering professional growth and enhancing team productivity
- Proactively identified areas for process improvement, implementing changes that led to significant time savings for the team
Software Engineer
Ness Technologies
06.2013 - 08.2014
- Worked on releasing and Production Support for Client Air Canada from Amadeus
Junior Software Engineer
Altisource/Ocwen Technologies
11.2009 - 05.2013
- Setting up the required architecture to support the application
- Performing Web server and the application server configurations required to optimize the working of the application
- Deployment of the application code and release management
- Providing support and enhancements to various modules in Web and Customer Care Application
- Analysis of Requirement documents with onsite Co-Ordinator/clients to identify defects at an earlier stage
- Analysis, Designing and preparing Low level design documents
- Development of the new functionality intended to support new services provided by the client
- Performing Unit and Integration testing for the new functionality
- Analyzing and fixing critical production issues, interacting with onsite Consultants
- Mentoring new members joining the team
- Cross-module support and supporting System Testing team identify all the scenarios for testing the feature successfully.
Education
Bachelor of Engineering - Electrical And Electronic Engineering
Anna University
Tamil Nadu 06.2004 - 05.2008
Skills
Strategic Planning
Team Leadership
Agile Methodology
Product Planning
Staff Development
Risk Management
Stakeholder relationship management
Roadmap development
Product Lifecycle Management
Problem-solving abilities
Product Development
Leadershipcollaboration
Recognized for fostering a collaborative team environment and encouraging open communication., Demonstrated ability to lead cross-functional teams in delivering high-quality, innovative solutions., Proven track record in mentoring and developing team members, enhancing overall team performance., Skilled in stakeholder management, ensuring alignment of technical solutions with business goals.
Certification
Certified Scrum Product Owner (CSPO)
Toolstechnologies
AWS, Azure, Google Cloud, Docker, Kubernetes, Jenkins, Git, CI, Terraform, Ansible, Prometheus, Grafana, Groovy, Bash, Python
PROFESSIONAL EXPERIENCE AT A GLANCE
· Experienced in everything from strategic planning to project execution
· Skilled in team leadership, conflict resolution, and offering feedback to support individual development
· Highly knowledgeable in Change Management and serving as the Chairperson of the Change Advisory Board (CAB)
· Proficient in developing vision, managing backlogs, planning sprints, and conducting iteration reviews
· Good in Designing JIRA Dashboards, Agile Processes, Execution of Projects in Sprints, and Agile Scrum Methodologies
· Skilled in stakeholder management and customer engagement
· Implementing DevOps practices (Continues Integration, Continues Delivery, Canary Deployment, Kubernetes Cluster, Scaling Pods services)
· Well-versed in Private and Public Cloud IaaS & PaaS. OpenShift Administrations and
Deployments
· End-to-end knowledge of the release, implementation, deployment, and configuration management modules using Agile methodologies.
· Good understanding on Jaas setups and Implementation of pipelines using Jenkins using CD/CD and using Artefactories like JFrog
Timeline
Senior DevOps Engineer (Senior Member Technical Staff)
Amadeus Software Labs
11.2018 - 09.2022
Senior Software Engineer
Amadeus Software Labs
08.2014 - 10.2018
Software Engineer
Ness Technologies
06.2013 - 08.2014
Junior Software Engineer
Altisource/Ocwen Technologies
11.2009 - 05.2013
Bachelor of Engineering - Electrical And Electronic Engineering
Anna University
06.2004 - 05.2008
DevOps Product Owner/Manager (Platform Engineer 4 by Title)
Amadeus Software Labs