Detail-oriented and proactive with diligent and focused approach to managing projects, reviewing work and coordinating call responses. Maintains strong internal, supplier and customer relationships for maximum effectiveness. . Skilled in maintaining high customer satisfaction, controlling inventory and providing technical support. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
INDUS TOWERS (Formerly BHARATI INFRATEL LTD)
- Uptime
ü Maintaining Infra Uptime as per MSA/KPIs
ü Conducting Root Cause Analysis (RCA) of outages and preparing corrective action plan to avoid repetitions
ü Ensuring 100% site automation and alarm integration with NOC, alarm & metering correction at site
ü Ensuring 100 % compliance on in-house / vendor PM
ü AMC/Diesel vendor management and tracking based on SLA
Site quality
ü Maintain excellent level of site quality (proper cable laying, correct temperature, correct settings, site in Auto and Maintain site with the best hygiene and keep it with proper lock
Team management
ü Identify training needs of technicians and plan for their development
ü Effective Resource allocation to sites and utilization
ü Maintain discipline / integrity / commitment for their KPIs.
ü Technician Performance Evaluations
Opex Management
ü Zero breakdown delivery for cluster to optimize OPEX
ü Timely submitting & validating vendor invoice and payment for better delivery from vendor
ü Keeping AMC performance track w.r.t. SLA
ü Certify partner invoices without delay
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Maintenance
ü Carry out quality site preventive maintenance
ü Ensure Corrective maintenance are done within TAT
ü Replacement of equipment after due diligence
ü Maintain site hygiene to avoid any fire risks
ü Do proper RCA for every failure
ü Ensure every FSR copy gets validated through Technician
Energy management
ü Site wise analysis of DG/EB/BB running, energy cost and cost reductions plans,
ü Re-connection of all EB disconnection within SLA,
ü Timely collection and payment of electrical bills, Liaison with EB authorities to avoid disconnection and improved EB availability,
ü Necessary measures to avoid pilferage and malpractice
Communication with Land Lord
ü Compliance of sites access process
ü Maintains high level of landlord engagement to ensure 24*7 Access
ü Facilitate upgrade/planned event/installation and other operational work at site
ü Support Site acquisition team during rental hike discussion in existing site during upgrade, if required
- Preventive maintenance on the fiber routes, Monitoring, coordinating, taking pro active precautions for expansion of roads, drainages, unscheduled digging on the OFC route. Etc
- Splicing process of different OFC Cables i.e. Armored, unarmored (Route joint, T-joint, tapping, Mid Span)
- Link testing, OTDR testing, and Ring shifting and route diversion of live sites.
- Termination of OFC in FMS.
- OSP operations such as Ducting, Cable lying, Blowing of fiber , Construction of Manholes, hand holes and pulling chambers.
- Splicing, Termination and link testing for Fiber optics Cable.
- Provide inputs to planning team for expansion of SDH route/ring closer.
- Supervising the Trenching, Cable Blowing, and Cable Pulling of different types of soils with proper standard measurements.
- Take immediate preventive action of OFC while JCB operation.
- Immediate move with team for locate and resolve fiber cut within minimum hour in case of any fiber cut.
- Always co-ordinate with patroller for root survey and collect information about any type of root operation held and take immediate corrective action if necessary.
- Verification of contractor works /Vendor works for concreting, trenching and necessary action to shift fiber to permanent condition.
- Always keep contact with fault management team for fiber root high loss and take necessary action to minimize high losses.
- Ring up gradation, path shifting, traffic shifting, and site shifting of ADM/DWDM sites.
- Maintenance of Splicing machines, Otdr, BER meter.
- To coordinate with Project, Planning and Utility team for the smooth running of network and with NOC for error correction.
- Implementation of Optical Fiber Cable Including Splicing of OFC & Operation of test meters like OTDR, LSPM etc. - Sectionwise Healthy fiber through and handover to RJIL for 4g network ring at Berhmpur-Ramshel,Ramshel-chandpur,sambalpur-jujumura,jujumura-Haripur,Haripur-Angul,Angul-Hindolroad,Hindolroad-Dhenkanal,Rourkela-Biramitrapur,Rourkela-Sambalpur,sohela-sarangarh,bhatli-bolangir NLD ROUTE. - Involving in Upgradation of Transmission Network (OFC) of NLD&ILD as per Planning. - Planned Event(P.E) Activities to be carried that to be OFC for NHAI Expansion and In coordination withNNOC,MUMBAI - Preventive & corrective maintenance to live fiber, route survey of cable area.
.Making Plan for shifting aerial cable to underground & Fiber losses rectification (more than 0.220 to .250) resplicing under planned outage.
The entire fiber based interconnection between the various equipments and at the FMS/ patch panel.
- operation & Maintenance of DG Sets from 15 KVA to 30 KVA.
- Operation & Maintenance of Air conditioner from 1Ton to 4 Ton of make Carrier, Hiross, Uiiflair & Tata Libert.
- Operation & Maintenance of SMPS of make Eltek, Power ware,Delta,Emerson.
- Operation & Maintenance of AVRs from 15 KVA to 30 KVA of make Mastek, Selvon & KB Electronics.
- Maintenance of Optical Fiber Cable Including Splicing of OFC & Operation of - Well versed with Transmission tools such as Splicingmachine, OTDR, Cable locator,operation &maintenance
- Abrogadation of Power Plant,Battery bank and DG Set 15 KVA & 30 KVA, AC etc.
- Daily, Weakly, Monthly Report preparation to Area Manager for site status &site record submission.
Customer service management,Strong Planning and Organization Skills Innovative and Creative Approach to Design and Problem Solving Ability to prepare and deliver Professional Presentations Adaptive at working in a fast moving and multicultural environment A strong Team Player who can work effectively with individuals at all levels