Ranjit Jha
New Delhi
Summary
Solution Integration and Implementation Manager with expertise in strategic planning and problem-solving at Amdocs. Proficient in Agile Methodology, leading teams to consistently meet and exceed project milestones. Strong leadership and organizational skills facilitate effective project integration and implementation. Experienced business analyst skilled in developing business improvement strategies and managing technology system implementations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Solution Integration and Implementation Manager
Amdocs
06.2022 - Current
- Company Overview: Development Center, India.
- This role requires presales discussions with the customer, where I was supposed to use my product knowledge to help the company win the deal.
- Working with the Solution team in a side role as a Business Analyst and designing solutions at a low level.
- Solution validation and verification, solution sign-off of new CRs.
- Client-facing and focal to the assigned affiliates for all streams, such as Production, Change Request, and PMX (Platform Matrix).
- Individual contributor and leading and managing a team doing on-site discovery of customer business.
- The role involves requirements gathering and getting a 360-degree view of the customer’s business.
- Production management and BAU deliveries, and managing a team of 25 to 35.
- Managing the production and delivery team together across the globe, following multiple time zones, with a 100% sync procedure and handover between teams to proceed with development and production support.
- Engaged in presales dialogue with customers and directed proof of concept for new solutions, applying product knowledge to enhance competitive advantage
Business Analysis Specialist and later promoted to System Integration and Implementation manager
Foundation, 3 Telecommunications
07.2021 - 05.2022
- The earlier legacy ordering system serving Post-paid and Prepaid wireless business was replaced with Amdocs Ordering
- Amdocs CRM was upgraded and Amdocs Enterprise Product catalog was introduced
- Integration was done with Ensemble billing system
- Applications Amdocs EPC, Amdocs Ordering, Amdocs CRM
Scrum Master
AMEX
03.2020 - 04.2021
- EPC Ordering and billing Development and Operations and Solution designing based on Client requirements for new CRs
- Project was in BAU mode along with CRs, Postpaid and prepaid transformation to Amdocs system (Ordering, CRM, Product Catalogue)
- Applications Amdocs EPC, Amdocs Ordering and Amdocs Billing
Business Analyst and Scrum Master
Telefonica
06.2018 - 02.2020
- EPC Ordering and billing Development and Operations and Solution designing based on Client requirements for new CRs
- The earlier legacy ordering system serving Post-paid Fixed Line business was replaced with Amdocs Ordering
- Amdocs CRM was upgraded and Amdocs Enterprise Product catalog was introduced
- Applications Amdocs EPC, Amdocs Ordering and Amdocs Billing
Business Analyst
Globe
09.2016 - 05.2018
- EPC Ordering and billing Development and Operations and Solution designing based on Client requirements for new CRs
- The earlier legacy ordering and billing system serving pre-paid Mobile Voice, Broadband were replaced with Amdocs ordering and Billing
- Applications Amdocs EPC, Amdocs Ordering and Amdocs Billing
Senior Analyst
Kazak Telecom
06.2015 - 09.2016
- Ensuring MEC Production readiness and go-live, CR Development and Support
- Applications Amdocs EPC, Amdocs Ordering and Amdocs Billing
Senior Analyst
EE
03.2014 - 05.2015
- Ensuring MEC Production readiness and go-live, CR Development and Support and Solutioning
- Applications Amdocs EPC, Amdocs Ordering and Amdocs Billing
Senior Analyst
Globe
02.2013 - 02.2014
- Transformation project from legacy system to Amdocs System - Ordering, CRM, Billing
- Applications Amdocs EPC, Amdocs Ordering and Amdocs Billing, CRM
Senior Analyst, CR delivery and support
Datacom (Videocon Telecom Systems)
05.2010 - 01.2013
- Ensuring MEC Production readiness and go-live, CR Development and Support
- Applications Amdocs EPC, Amdocs Ordering and Amdocs Billing
Analyst
Bell
02.2009 - 04.2010
- Ensuring Production readiness and go-live, BAU Development and Support
- Applications BPT Support
Analyst
IBM INDIA PVT. LTD.
12.2008 - 11.2009
- Integrated Technology Delivery, Server Systems Operations
- Worked on VTOP-UP application
- Use AIX-IBM and Oracle to make reports of application
- Closure of tickets which is created by the users or client and also, resolve the query regarding the issue occurred while recharging the top-up and validate the same in application
Education
MBA - Information and Communication Technology
Pune University
Shivneri Institute Of Management Science11.2009
Bachelors in Commerce - Accounting and Finance
Delhi University
School Of Distance Educcation09.2006
Skills
- Leadership
- Strategic planning
- Decision making
- communication
- Team management
- Problem solving
- Organizational skills
- Negotiation
- Time management
- MS Office
- Oracle
- Agile Methodology
Certification
- SAFe 6.0, 06/26/25
- Red Hat 5 Certified Engineer
- One year diploma in Software Engineering from NIIT Delhi
- Certificate in Software Testing from Pune College of Engineering (COEP)
Languages
- English
- Hindi
- Spanish (Beginner)
Hobbies and Interests
- Travelling
- Watching TV
- Listening Music
Passportstatus
F8557652
Personal Information
- Father's Name: Mr. Shrikant Jha
- Date of Birth: 10/23/84
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Timeline
Solution Integration and Implementation Manager
Amdocs
06.2022 - Current
Business Analysis Specialist and later promoted to System Integration and Implementation manager
Foundation, 3 Telecommunications
07.2021 - 05.2022
Scrum Master
AMEX
03.2020 - 04.2021
Business Analyst and Scrum Master
Telefonica
06.2018 - 02.2020
Business Analyst
Globe
09.2016 - 05.2018
Senior Analyst
Kazak Telecom
06.2015 - 09.2016
Senior Analyst
EE
03.2014 - 05.2015
Senior Analyst
Globe
02.2013 - 02.2014
Senior Analyst, CR delivery and support
Datacom (Videocon Telecom Systems)
05.2010 - 01.2013
Analyst
Bell
02.2009 - 04.2010
Analyst
IBM INDIA PVT. LTD.
12.2008 - 11.2009
MBA - Information and Communication Technology
Pune University
Bachelors in Commerce - Accounting and Finance
Delhi University
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