Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Certification
Accomplishments
Timeline
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Ranjit Kumar
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Ranjit Kumar

Vice President
New Delhi

Work Preference

Desired Job Title

Vice PresidentDeputy General ManagerBranch ManagerBranch ManagerBranch Manager

Work Type

Full TimeConsulting

Location Preference

Hybrid
Location: New Delhi, IndiaGurgaon, HRNoida, UPGreater Noida, UPGhaziabad, UP
Open to relocation: Yes

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsTeam Building / Company RetreatsPaid sick leave

Summary

Strategic transport operations leader with 24 years in operations, project, and contract management. Translates executive directives into actionable initiatives that enhance operational efficiency. Background in the mobility sector emphasizes stakeholder relations, supply chain management, and strategic planning. Developed scalable operations centered on customer satisfaction.

Overview

1
1
Certification
24
24
years of professional experience

Work History

Vice President

Delbus Mobility Pvt. Ltd. Group of Companies
04.2026 - Current
  • Spearheaded financial operations, overseeing budgeting, forecasting, and comprehensive financial analysis activities.
  • Implemented process improvements that achieved significant cost savings and elevated operational efficiency.
  • Led cross-functional teams to meet project milestones, fostering collaboration and streamlined processes.
  • Negotiated high-value contracts with suppliers and clients for enhanced cost-effectiveness.
  • Advised senior executives on resolution of complex operational issues that directly impacted business performance.
  • Established customer service excellence standards that enhanced client satisfaction and strengthened loyalty.
  • Maintained stakeholder relationships through regular meetings and prompt inquiry responses.
  • Monitored compliance with industry regulations to mitigate operational risks.

Deputy General Manager

DIMTS Ltd.
05.2011 - 03.2026
  • Coordinated implementation of cluster bus scheme in Delhi for CNG and electric buses under National Electric Bus Program.
  • Managed operations and data collection across 22 operational depots in Delhi, one depot in Gurugram, and Faridabad.
  • Oversaw Operational Control Centre to ensure real-time data capture for prompt decision-making.
  • Monitored bus operations through Automatic Vehicle Location System based on GPS and electronic ticketing machines.
  • Developed business logic in AVLS, ETM, and BMS software for effective monitoring of bus operations.
  • Established strong relationships with government officials to finalize legal agreements including Right to Information requests.
  • Drafted and evaluated high-stake legal documents, ensuring compliance with regulatory aspects and company policies.
  • Conducted statutory compliance audits and assisted in regularizing compliance manuals.

Branch Manager

Luxury Link India Pvt. Ltd.
Collaborated with sales teams to consistently achieve branch revenue targets. Developed and implemented customer service strategies, enhancing client satisfaction and retention. Managed daily branch operations, ensuring smooth workflows across departments. Established strong relationships with clients, improving loyalty and overall service quality. Monitored financial performance monthly, identifying areas for improvement. Implemented internal controls to mitigate risks and enhance profitability. Conducted regular staff meetings to communicate updates and set clear expectations. Created operational performance reports for senior management review.
11.2010 - 05.2011
  • Collaborated with sales teams to consistently achieve branch revenue targets.
  • Developed and implemented customer service strategies, enhancing client satisfaction and retention.
  • Managed daily branch operations, ensuring smooth workflows across departments.
  • Established strong relationships with clients, improving loyalty and overall service quality.
  • Monitored financial performance monthly, identifying areas for improvement.
  • Implemented internal controls to mitigate risks and enhance profitability.
  • Conducted regular staff meetings to communicate updates and set clear expectations.
  • Created operational performance reports for senior management review.

Branch Manager

Jetfleet Pvt. Ltd.
Managed transport and facility operations, ensuring seamless service delivery. Oversaw housekeeping services' day-to-day activities to maintain operational efficiency. Coordinated all administrative tasks, including travel arrangements and ticket bookings. Maintained employee leave records and managed bill settlements efficiently. Controlled inventory and monitored expenses to optimize resource allocation. Executed credit control measures, ensuring timely collection of payments from customers. Developed strategies for business growth and evaluated processes for efficiency improvements. Collaborated with HR to secure trained manpower for consistent service delivery.
11.2009 - 10.2010
  • Managed transport and facility operations, ensuring seamless service delivery.
  • Oversaw housekeeping services' day-to-day activities to maintain operational efficiency.
  • Coordinated all administrative tasks, including travel arrangements and ticket bookings.
  • Maintained employee leave records and managed bill settlements efficiently.
  • Controlled inventory and monitored expenses to optimize resource allocation.
  • Executed credit control measures, ensuring timely collection of payments from customers.
  • Developed strategies for business growth and evaluated processes for efficiency improvements.
  • Collaborated with HR to secure trained manpower for consistent service delivery.

Branch Manager

Budget- Rent-a-Car
Established offices across Delhi/NCR to expand operational reach. Managed profit and loss for all branches in Delhi/NCR, ensuring financial accountability. Achieved promotion from operations manager to branch manager within eight months due to exceptional performance. Enhanced sales operations and customer service, boosting client satisfaction levels. Optimized staffing for 60 chauffeurs and security staff through a mix of contractors and direct hires. Developed vendor relationships and streamlined procurement processes, increasing branch-level efficiency. Coordinated daily sales reports across branches to improve customer satisfaction metrics. Handled transportation logistics for conferences, seminars, and events efficiently.
12.2007 - 10.2009
  • Established offices across Delhi/NCR to expand operational reach.
  • Managed profit and loss for all branches in Delhi/NCR, ensuring financial accountability.
  • Achieved promotion from operations manager to branch manager within eight months due to exceptional performance.
  • Enhanced sales operations and customer service, boosting client satisfaction levels.
  • Optimized staffing for 60 chauffeurs and security staff through a mix of contractors and direct hires.
  • Developed vendor relationships and streamlined procurement processes, increasing branch-level efficiency.
  • Coordinated daily sales reports across branches to improve customer satisfaction metrics.
  • Handled transportation logistics for conferences, seminars, and events efficiently.

Station Manager

Avis- Rent-a-Car
Promoted to station manager within nine months, overseeing corporate operations worth 40 lakhs monthly. Spearheaded travel desk operations for Hotel Oberoi, managing car rentals and airline ticketing. Recruited and trained staff to elevate service standards and enhance guest experiences. Monitored expenses to ensure budget adherence and optimize financial performance. Optimized resource utilization across all travel-related services. Coordinated transportation for conferences, seminars, weddings, and important delegations. Ensured compliance with standard operating procedures to improve operational efficiency. Modified service level agreements to reduce customer complaints and increase guest satisfaction.
04.2006 - 12.2007
  • Promoted to station manager within nine months, overseeing corporate operations worth 40 lakhs monthly.
  • Spearheaded travel desk operations for Hotel Oberoi, managing car rentals and airline ticketing.
  • Recruited and trained staff to elevate service standards and enhance guest experiences.
  • Monitored expenses to ensure budget adherence and optimize financial performance.
  • Optimized resource utilization across all travel-related services.
  • Coordinated transportation for conferences, seminars, weddings, and important delegations.
  • Ensured compliance with standard operating procedures to improve operational efficiency.
  • Modified service level agreements to reduce customer complaints and increase guest satisfaction.

Senior Executive Operations

Hertz- Rent-a-Car
10.2005 - 03.2006

Executive Travel

International Travel House Ltd.
01.2004 - 09.2005

Operations Executive

Swift Car Rentals
05.2002 - 12.2003

Education

Bachelor in Law (LLB) -

CCS University
01-2019

Master in Business Administration (MBA) -

Sikkim Manipal University
01-2008

Bachelor of Arts (Honors) - Geography

Shivaji College, University of Delhi
01-2003

Skills

  • Operations management
  • Project management
  • Financial management
  • Logistics optimization
  • Contract negotiation
  • Stakeholder management
  • Risk management
  • Business development
  • Data analysis
  • Cross-functional leadership
  • Operational efficiency
  • Customer relationship management
  • Project coordination
  • Team building and leadership
  • Problem solving
  • Conflict resolution
  • Proposal writing

Languages

  • Hindi
  • English

Personal Information

  • Date of Birth: 06/11/82
  • Marital Status: Married

Certification

  • Certified Internal Auditor for ISO 9001, ISO 14001, and OHSAS 18001 from Allied Boston Consulting India Pvt. Ltd.

Accomplishments

  • "Leading by Example" award by DIMTS for the Bus Operations Project.
  • Rated as a high-potential candidate throughout the entire tenure, with a 4-point score on a 5-point scale, based on the bell curve system of appraisal.

Timeline

Vice President

Delbus Mobility Pvt. Ltd. Group of Companies
04.2026 - Current

Deputy General Manager

DIMTS Ltd.
05.2011 - 03.2026

Branch Manager

Luxury Link India Pvt. Ltd.
11.2010 - 05.2011

Branch Manager

Jetfleet Pvt. Ltd.
11.2009 - 10.2010

Branch Manager

Budget- Rent-a-Car
12.2007 - 10.2009

Station Manager

Avis- Rent-a-Car
04.2006 - 12.2007

Senior Executive Operations

Hertz- Rent-a-Car
10.2005 - 03.2006

Executive Travel

International Travel House Ltd.
01.2004 - 09.2005

Operations Executive

Swift Car Rentals
05.2002 - 12.2003

Bachelor in Law (LLB) -

CCS University

Master in Business Administration (MBA) -

Sikkim Manipal University

Bachelor of Arts (Honors) - Geography

Shivaji College, University of Delhi

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