Summary
Overview
Work History
Education
Skills
Accomplishments
Internship
Timeline
Generic

Ranjit Roy

KAIMUR,BIHAR

Summary

Highly organized Assistant Cluster Manager with relevant experience in managing multiple branches, driving business growth and leading teams to meet organizational goals. Notable strengths include strategic planning, team leadership and problem-solving abilities. Successfully implemented improved operational procedures resulting in increased productivity and enhanced customer satisfaction.

Overview

2
2
years of professional experience

Work History

Assistant Cluster Manager

Midland Microfin Limited
07.2023 - Current
  • Drove a 40% growth in the microloan portfolio within a year by acquiring new clients and retaining existing clients
  • Led a team of 21 loan officers to exceed monthly sales targets by an average of 150%, fostering a high-performance culture through targeted training and motivational initiatives
  • Successfully reduced employee attrition by 25% through the implementation of engagement strategies, including mentorship programs and career development opportunities
  • Ensured compliance with all regulatory requirements, achieving a 100% compliance rate during audits and enhancing the organization’s reputation for transparency and integrity
  • Identified underserved areas and successfully opened a new branch, increasing market reach
  • Launched financial literacy workshops in partnership with training team and Regulatory authorities, reached over 2,000 community members, significantly increasing awareness of financial products and responsible borrowing practices
  • Implemented comprehensive risk assessment strategies, resulting in a significant reduction in delinquency rates and maintaining a portfolio quality rate of over 95%, enhancing the organization's financial health and reputation in the community

Education

MBA – Rural Development -

GBPSSI, AU
07-2023

B.Sc(AG) -

Doon Business School
01.2021

CBSE (Class XII) -

SHPS
Varanasi
01-2016

CBSE (Class X) -

Swami Harsevanand Public School
01-2014

Skills

  • Microfinance Operations Management
  • Loan Portfolio & Risk Management
  • Client Acquisition & Retention
  • Team Leadership & Training
  • Regulatory Compliance & Audit
  • Market Analysis & Business Development
  • Strategic Planning & Execution
  • Financial Reporting & Budgeting

Accomplishments

  • Successfully opened a new Branch resulting in Penetration in new areas and increase in Client base.
  • Secured 2nd position in Brand Advertisement competition organized by Doon Business School.

Internship

Human Resources / Midland Microfin Limited                                                                                            

  • Coordinated with human resources to streamline hiring and onboarding processes.

Talent Acquisition and Training / Ambition Services Private Limited

  • Focused on sourcing top candidates and enhancing onboarding experiences
  • Gained valuable skills in recruitment strategies and employee development to support organizational success

Timeline

Assistant Cluster Manager

Midland Microfin Limited
07.2023 - Current

MBA – Rural Development -

GBPSSI, AU

B.Sc(AG) -

Doon Business School

CBSE (Class XII) -

SHPS

CBSE (Class X) -

Swami Harsevanand Public School
Ranjit Roy