Movies
Ranjith B
Customer Care Executive
Bengaluru
Summary
Experienced Customer Care Executive with a proven track record of delivering exceptional service. Proficient in communication with demonstrated expertise in sales and interpersonal skills. Skilled in online chat support, social media interaction, and effective presentation, ensuring customer satisfaction. Eager to leverage these strengths to drive success in a dynamic professional setting.
Overview
5
5
Languages
Work History
Customer Care Executive
Nalli Corporate Office
9 2021 - Current
- Online Chat Support Agent.
- Handled customer concerns and complaints via Calls and Mails.
- Interacting with customers on Social Media.
- Marketed new products & helping customers choose the right product for their requirements and budget.
- Assisted sales team to achieve monthly sales targets.
Business Development Executive
Teleperformance / Citi Bank
12.2019 - 8 2021
- Marketed Citi Bank Salary Account and Credit Cards.
- Created new salary accounts for corporate employees under Citi Suvidha Process.
- Prepared and delivered pitches to potential clients and attracted new clients.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Maintained fruitful relationships with clients and address their needs effectively.
Education
Sambhram Institute of Technology (2013-2016)
08.2016
Soundarya Composite PU College
05.2013
Blossoms High School
04.2011
Skills
Typing speed of 50 WPM
Proficient with CRM Softwares - Zoho CRM, Zendesk, Freshworks
Proficient with E-commerce Platforms - Magento, Netcore, Razorpay
Excellent written and verbal communication
Highly motivated and self-sufficient
Attention to Detail
Personal Information
- Date of Birth: 05/27/96
- Nationality: Indian
- Marital Status: Single
Interests
Writing
Cricket
Timeline
Business Development Executive
Teleperformance / Citi Bank
12.2019 - 8 2021
Customer Care Executive
Nalli Corporate Office
9 2021 - Current
Sambhram Institute of Technology (2013-2016)
Soundarya Composite PU College
Blossoms High School