RANJITH VIJAYENDAR
AML and KYC Analyst
Chennai,Tamil Nadu
Summary
Self-directed and goal-oriented AML and KYC Sanctions Analyst and Dedicated Frauds and claims representative with 2 years of extensive experience with a proven track record of ensuring compliance with financial regulations, looking to obtain a rewarding position with a reputable company, which allows room for growth and advancement. Offering a record of successful job performance, proven problem-solving ability and experience developing and implementing innovative solutions. Committed to addressing customer concerns with speed and accuracy and professionalism. Flexible and hardworking with drive to succeed.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Senior Analyst
Teleperformance Global services private limited
Chennai
7 2023 - Current
- Conduct thorough background checks on new and existing customers to verify their identities, assess their risk profiles
- Ensure customers are not involved in any illegal activities, such as money laundering or terrorist financing
- Screen customers against government-sanctioned lists, such as OFAC (Office of Foreign Assets Control) in the United States or similar lists in other countries, to identify and report any matches or potential matches to prohibited individuals or entities
- Analysis on Customer name screening, Bank name screening, Business name screening, SIP (special interest person), PEP (Political exposed persons), Appeals and IWILL
- Monitor and conduct AML investigations on alerts generated and cases created in transaction monitoring system.
- Audit the review findings & identify the key elements to effectively communicate summary results to management to ensure findings are incorporated in all aspects of organization compliance program
- Complete Sanction screening and KYC on Boarding for the pre-existing customer by reviewing and validating the transactions
- Application used - Salesforce, lexis Nexis (AML), Trace Mart, SPA (Sanctions package applicator), SCM (Sanctions compliance management), CSI watchdog, Agent Desktop, World check, World compliance, document checker(keesing), company house, and Dow jones.
- Conducted real-time monitoring of customer transactions, analyzing patterns and anomalies to identify potential red flags.
- Investigating high risk customers and reporting where necessary, including Politically Exposed Persons, and obtaining all necessary documentation to complete the client file.
- Assist with disposing/escalating alerts and cases according to agreed-upon SLA
Frauds and Claims Operations Representative
Wells Fargo International Solutions Private Limited
Chennai
06.2021 - 06.2023
- Fraud analysis on debit card and credit card disputes for both fraud and non-fraud and build dispute cases to recover funds for customers using proprietary software
- Resolution of customer inquiries, which have been escalated by Member Services Representatives
- Validate appropriate data from internal systems and ensure appropriate course of action is being pursued
- Ensure accurate and appropriate responses to disputes
- Process debit card and credit card claims from lost, stolen or fraud activity in work queues
- Provide provisional credit to customers who have filed a card dispute, as deemed necessary
- Monitor disputed transactions for possible fraudulent activity
- Analysing dispute condition code for transaction disputed
- Investigating minimum threshold for chargeback
- Resolve all customer disputes in a timely manner, per Regulation E
- Knowledge on VISA guidelines for chargebacks within the cycle
- Ensure that Chargeback is raised within 120 days from the fraud transaction happened.
Education
Bachelor of science in hotel management and catering technology -
06.2014 - 05.2017
Percentage: 75%
HSC -
06.2013 - 05.2014
Percentage: 81%
SSLC -
06.2011 - 05.2012
Percentage: 57%
Skills
KYC and sanctions screening
Customer satisfaction
Transaction monitoring
AML and KYC compliance
Customer due deligence
Fraud and Non fraud Analysis
Debit and Credit Card Dispute
Transaction cycle
Chargeback cycle
Document review
Investigation skills
Problem solving
MS Excel
Client Services
Timeline
Frauds and Claims Operations Representative - Wells Fargo International Solutions Private Limited
06.2021 - 06.2023
Chennai's Amirta International Institute of Hotel Management - Bachelor of science in hotel management and catering technology,
06.2014 - 05.2017
Sethu Bhaskara Matriculation And Higher Secondary School - HSC,
06.2013 - 05.2014
Natesnar Matriculation And Higher Secondary School - SSLC,
06.2011 - 05.2012
Senior Analyst - Teleperformance Global services private limited
7 2023 - Current