RANJITHA MURUGESAN
Chennai
Summary
Dynamic Business Analyst and IOS Application Developer with a proven track record at Office FrameWork Pvt Ltd (Ship7) and Velo Labs Inc. Expert in engaging stakeholders and developing business solutions, leveraging BI tools expertise and multitasking abilities. Achieved significant improvements in process efficiency and application performance, demonstrating exceptional organizational skills and a commitment to excellence.
Overview
5
5
years of professional experience
Work History
Business Analyst
Office FrameWork Pvt Ltd (Ship7)
Chennai
06.2017 - 09.2020
- Created detailed process flows and user stories to document system requirements and design solutions.
- Identified gaps between current state and desired future state operations.
- Prepared documentation summarizing findings from stakeholder meetings and workshops.
- Monitored project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.
- Delivered an exceptionally high level of professionalism and support to each customer, upholding the company’s commitment to service.
- I took ownership of issues and set proper, realistic expectations to deliver prompt solutions.
- Responding to social media messages and guiding the marketing team with appropriate assistance.
- Defined business requirements and reported them back to stakeholders.
- Analyzed customer data to determine trends in purchasing behavior.
- Collaborated with stakeholders across departments to define requirements for new projects.
UI/UX Designer
Velo Labs Inc.
Chennai
02.2016 - 05.2017
- Designing and building advanced applications for the iOS platform.
- Work on bug fixing and improving application performance.
- Collaborate with cross-functional teams to define, design, and ship new features.
- Testing code for robustness, including usability, and general reliability.
- Created wireframes, storyboards and site maps to define the structure of a website or application.
- Analyzed customer feedback data to inform product improvements.
- Optimized web pages for maximum speed and scalability using best practices in UI and UX design.
- Communicated effectively with stakeholders regarding project progress and objectives.
- Evaluated existing applications and identified areas needing improvement in terms of UX design.
Education
M.Tech - Mobile Application Development
Vels University
Chennai05.2015
BE - Computer Science Engineering
Sri Venketeswara College of Engineering And Tech
Chennai05.2013
Skills
- Stakeholder engagement
- Business solutions development
- Workflow Analysis
- BI tools expertise
- MS Excel
- Multitasking and organization
Languages
Tamil
First Language
English
Advanced (C1)
C1
Timeline
Business Analyst
Office FrameWork Pvt Ltd (Ship7)
06.2017 - 09.2020
UI/UX Designer
Velo Labs Inc.
02.2016 - 05.2017
M.Tech - Mobile Application Development
Vels University
BE - Computer Science Engineering
Sri Venketeswara College of Engineering And Tech
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