Ranjithkumar Chandhiran
Chennai
Summary
Results-oriented Senior Category Manager with 6.4 years of experience in leading strategic sourcing and managing business operations. Proven track record of driving major projects and championing change at senior management levels. Adept at data analysis and presenting actionable insights to key stakeholders. Skilled in building strong relationships and establishing credibility across organizations. Experience in both corporate and startup environments has honed my ability to navigate uncertainty and develop sustainable solutions.
Overview
6
6
years of professional experience
Work History
Senior Category Manager
NoBroker Technologies solutions pvt Ltd
Bangalore, Chennai & Hyderabad
12.2022 - Current
- Led the home repair category across Bangalore, Chennai, and Hyderabad, achieving 380% revenue growth in 21 months. Managed a network of 400+ vendors, focusing on revenue growth, customer experience, and vendor satisfaction.
- Optimized supply-demand, driving city growth and business scalability. Designed a training model for new vendors, and implemented SOPs for efficient onboarding.
- Oversaw PAN India vendor onboarding, quality control, and fulfillment to maintain top-tier service standards.
Category Manager
Urban Company (Formerly UrbanClap)
Chennai
03.2021 - 12.2022
- Led the home repair category and managed 400 vendors in Chennai, with a primary focus on enhancing customer and vendor experiences, increasing revenue, optimizing demand and supply, and driving city growth
- Analyzed complex data to improve business growth and monitored key metrics including service delivery, request loss, Net Promoter Score, and city average ratings
- Developed and implemented various strategies for workplace management to boost organizational revenue and ensure operational efficiency
Team Leader
Ninjacart (63 ideas infolabs private Ltd)
Bangalore, Karnataka
06.2018 - 02.2021
- Led business strategies and held responsibility for the overall Profit & Loss (P&L) of 45 Food and Vegetable (FnV) products, managing a daily portfolio exceeding 30 lakhs
- Utilized market trends and customer ordering patterns to forecast daily demand of 75-80 tons while optimizing the First Mile Logistics (FML) cost
- Initiated innovative campaigns such as dropouts, SKU churn out, and weekly-level discount campaigns to enhance the city's stable customer base
- Ultimately focused on Tonnage Per Customer (TPC), Margin, Quality, Customer Experience, and ensuring consistent city growth
Education
MBA - International Business Management
Alagappa University (In-Progress)
11-2024
B.E - Production Engineering
PSG College of Technology
01.2018
Skills
- Problem Solving
- Advanced proficiency in Microsoft Excel (Certified)
- Operation Management
- Vendor Management
- Customer Experience Management
- Process Development
- Cost-reduction strategies
- Data Analysis
Achievements & Awards
- Best Category Manager (Recognized for best season delivered)- Issued by Business Head, NoBroker Technologies
- Heavy Lifter (Recognized for best city in terms of quality and delivery)- Issued by Vice Present, Urban Company
- Best Performer (Recognized for best pricing & demand forecasting)- Issued by Business Head, Ninjacart
Timeline
Senior Category Manager
NoBroker Technologies solutions pvt Ltd
12.2022 - Current
Category Manager
Urban Company (Formerly UrbanClap)
03.2021 - 12.2022
Team Leader
Ninjacart (63 ideas infolabs private Ltd)
06.2018 - 02.2021
MBA - International Business Management
Alagappa University (In-Progress)
B.E - Production Engineering
PSG College of Technology
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