Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Ranjith Prabha K

Ranjith Prabha K

Chennai

Summary

With a proven track record at Accenture, I excel at translating complex customer requirements into actionable solutions, leveraging my expertise instrategic business analysis. My approach combines cross-functional coordination and stakeholder management, significantly enhancing project outcomes and stakeholder satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cloud Solution Analyst

Accenture
Chennai
12.2023 - Current
  • Analyzed customer requirements and translated them into detailed solution designs.
  • Developed functional specifications for customizing existing software applications using BDD
  • Conducted system analysis to identify areas of improvement in current processes and procedures.
  • Document user requirements, design specifications, and test plans.
  • Created reports with SQL queries to analyze the data from various sources.
  • Worked closely with business stakeholders to determine project scope and objectives.

Network Analyst

Movate
Chennai
05.2022 - 08.2023
  • Provided technical support to users experiencing difficulties with their networks.
  • collaborated with the engineers to address the requirements from clients and work on the same for implementation.
  • worked on JIRA, SQL, and PowerBI to effectively manage the project.

Technical Support Executive

concentrix
Chennai
09.2021 - 04.2022
  • Developed and maintained customer relationships through effective communication and problem solving skills.
  • Resolved technical queries related to product features, functionality, installation, and configuration of software applications.
  • Assisted customers with troubleshooting network connectivity issues on their computers or other devices.

Education

B.E - Civil Engineering

VV College of Engineering
Tirunelveli
05-2018

Skills

  • Proficiency in Business English
  • Strategic Business Analysis
  • Requirements gathering
  • SQL
  • User acceptance testing
  • Resource planning
  • Cross-functional coordination
  • Stakeholder management
  • API integration , POSTMAN
  • Complaint handling

Certification

  • secured a certificate in Google Cloud Digital Leadership

Languages

Tamil
First Language
English
Proficient (C2)
C2

Timeline

Cloud Solution Analyst

Accenture
12.2023 - Current

Network Analyst

Movate
05.2022 - 08.2023

Technical Support Executive

concentrix
09.2021 - 04.2022

B.E - Civil Engineering

VV College of Engineering

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Ranjith Prabha K