To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.
Overview
6
6
years of professional experience
Work History
Senior Process Associate
Tata Consultancy services
07.2017 - 02.2023
Performed KYC due diligence EDD/CDD/complaince on customer accounts/client onboarding acccounts- monitored customer accounts via internal database
Updated mandate forms, proof of ownership documents, change of address verified on high/low/medium risk customer accounts
Escalated account is PEP and SPF found or other negative media report
Investigated client using world check
Verified accuracy of SOW(Source Of Wealth)
Obtained updated documents from RM fpr client accounts
Performed enhanced and specialized due diligence reviews on high risk business banking customers
Identified and escalated any suspicious or unusual matters to AML & Line of business compliance for further investigation
I will also promote and sustain strong engagement and mutually beneficial relationships with key internal business stakeholders
Excellence in oral and written communication in english language with proven strength for personal engagement
Liaise with internal and external clients ensuring compliance
Validated all the necessary documents for account opening process
Opening an savings, current, MF and SB accounts for the custome.
Business Process Enabler
Tata Consultancy services
- 07.2017
Order placement with various fund house, clear stream and UBS market
Trading and settlement of mutual fund and security bonds
Funding and settlements for the orders placed
Contracting and settlement for the orders placed
Corporate action which includes dividend, coupons, voluntary and involuntary corporate actions
Managed reconciliation for both cash and unit reconciliation
Worked on monthly and quarterly MIS and KPIs
Involved in handling SIP orders for the customers
Handled transfer instruction of securities with various fund houses
Price maintenance in system on daily basis with source from bloomberg system
Fund and securities maintenance.
Senior Associate
WNS Global Service
06.2023
End to end knowledge on sanctions screening, Sanctioned countries and types of sanctions
Performing screening for various segments such as PEP, ADM, Sanctions, Newly onboarded clients
Performing screening for individuals and entities to validate their presence in our system
If the specified individual or entity presence is not identified, then will close the case as false match from our end
If the specified individual or entity presence is identified, then will escalate the case to level 3 for further action on feezing the assets.
Education
Bachelor of Science - Mathematics
DRBCCC Hindu College
Chennai
06-2015
Skills
AML Risk Management
End to End KYC
Account Maintenance
Customer Due Diligence
Enhanced Due Diligence
KYC QC & QA Check
Client Onboarding and Validation
Core - Banking Operations
Sanction Screening
Name Screening
Periodic Review
Remediation
Tools
Eclipse (Bahrain, UAE & UK)
Firco Soft
OPCRM
Lexis Nexis (Bridger)
World check
Linkedin
Open-Source Google site
Customer Service And Account Maintenance
Processing account maintenance activites such as name change, address change, card issuance, profile switching, account closure, ect.
Strong knowledge on WAU process.
Strong knowledge on fund transfer and draft issuance with live rate based on customer request.
End to end knowledge on payments mode like SWIFT, CHAPS, Faster payment & Swift code.
Strong knowledge on Deceased and DSAR process and guidelines.
Address customer queries in a timely and accurate fashion.
Given accurate and appropriate information to answer questions, troubleshoot issues and resolve complaints.
Built customer loyalty by placing followup emails for customers who reported issues and queries.
Responding customer queries and request through email and CBOL mode with quality.
Other Activities And Team Handling
Managing the day-to-day activities of the team.
Allocating cases to the team on daily volumes received and track for completion.
Performing quality check for all the activities processed by maker.
Mark modification/error and send feedback to the user if there is any incorrect details/transaction updated by maker.
Motivating the team to achieve organizational goals.
Developing and implementing a timeline to achieve targets.
Conducting training of team members to maximize their potential.
Conducting monthly performence review for the team.
Process review with auditor for monthly and quaterly RCSA review and samples collect.
Aml Sanction
Responsible for adherence to Payments and AML- Sanctions rules/policies.
Performed timely verification of suspicious transactions and took immediate action.
Reviewed all required AML/ KYC Regulatory requirements for all clients and analyzing any transactions that appear unusual based on the customer profile.
To attend training and responsible for being updated on compliance related matters.
Achievements And Appreciations
Received individual performer award from client for 100GBP for the years 2018 & 2020
Received star performer award for the period 2017-2022.
Received on the spot award for the period 2015-2022.
Academic Qualification
2012 - 2015: BSc Mathematics completed in DRBCCC Hindu college, Chennai
Assistant Delivery Manager at Tata Consultancy Services, Global Shared ServicesAssistant Delivery Manager at Tata Consultancy Services, Global Shared Services