Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Rashid Khan

Rashid Khan

Pune

Summary

Results-driven professional with over 10 years of experience in trade reconciliation claims processing and automation. Demonstrated success in improving client satisfaction and increasing productivity through effective process enhancements. Extensive background in senior-level operations within manufacturing, focusing on production and distribution. Proficient in union labor relations and contract negotiations.

Overview

10
10
years of professional experience

Work History

Associate Process Manager

eClerx Services Ltd.
Pune
11.2022 - Current

Process: Fixed Income Derivatives. (Cash Settlement and Pre- and Post Reconciliation)

  • Monitored pre- and post-settlement processes, ensuring that trades were accurately confirmed and settled within deadlines Reconciliation
  • Investigated failed trades on contractual settlement dates, generating claims to facilitate swift resolution.
  • Facilitated external payments to clients via Fedwire, Swift message MT103 MT202
  • Adhered to TMPG (Treasury Market Practices Group) guidelines while investigating receivable and payable claims, leading to timely resolution of claims.
  • Coordinated across multiple teams (Sales desk, OCRM, etc.) to validate trade failure reasons; liaised with counterparties, custodian banks, and intermediaries to resolve claims efficiently.
  • Established callback verification and knowledge-based authentication for new standard settlement instructions, enhancing compliance and security.
  • Familiar with Trade lifecycle and have a fair understanding of guidelines for TMPG market.
  • Claims Processing: Handled TMPG/ISITC claims with 95% recovery rate within SLA
  • Process Improvement: Implemented automation solutions resulting in 20% productivity gain
  • Client Management: Maintained strong relationships while investigating payment/settlement issues

Team Leader - Derivatives

State Street HCL Services
Pune
08.2019 - 11.2020

Process: (Processing and Settlements)

  • Processing of Trade instruction received from Investment Manager (IM) for listed futures, options, NAV Management analysis
  • Position reconciliation and FX Positioning between Broker and IM.
  • Reconciling Cash Trade and Position balances at Fund/Pack level with Broker Statements.
  • Resolving breaks in short period and assisting team during Roll over period
  • Served as primary contact for resolving internal and client-related operational queries.
  • Managed operation metrics, reporting, and escalations to ensure process adherence and resolve exceptions.
  • Reduced errors well below SLA levels, earning appreciation from clients.
  • Investigating on discrepancies raised and working with client ops along with on aged breaks.
  • Coordinated with external vendors such as brokers, custodians, clearing firms, regarding trade settlements.

Equity Relationship Manager

ICICI Securities
Pune
10.2017 - 08.2019
  • • Portfolio Management: Managed HNI client portfolios with optimized asset allocation
  • Business Development: Exceeded revenue targets by 300% of salary through strategic sales initiatives
  • Risk Analysis: Conducted client risk profiling to develop tailored investment strategies that met individual client needs
  • Market Analysis: Analyzed capital markets to inform investment decisions
  • Client Relations: Resolved queries promptly, maintained 95%+ client satisfaction

Equity Relationship Manager

Reliance Securities
Pune
05.2016 - 10.2017
  • Client Acquisition: Identified and onboarded high-net-worth individuals, enhancing client portfolio diversity
  • Revenue Generation: Consistently achieved monthly revenue targets across all products
  • Territory Management: Provided senior management with updates on client meetings and sales progress, facilitating strategic planning

Education

MBA - Finance

Indira Global Business School
Pune, India
04-2016

BBA - International Business

Indira College of Commerce & Science
Pune, India
04-2014

Skills

  • Claims processing
  • Trade reconciliation
  • FX trade settlement
  • Post settlement reconciliation
  • Settlement guidelines adherence
  • Risk management
  • Automation implementation
  • External payment facilitation
  • PowerBi
  • Client relationship management
  • Interpersonal relations

Accomplishments

Business Specialist Award - eClerx Services (2023)
Client Appreciation - Recognized for resolving complex, aged breaks
Process Migration Leadership - Completed three major process transitions
Revenue Achievement - Consistently exceeded targets by over 150% in sales roles

Timeline

Associate Process Manager

eClerx Services Ltd.
11.2022 - Current

Team Leader - Derivatives

State Street HCL Services
08.2019 - 11.2020

Equity Relationship Manager

ICICI Securities
10.2017 - 08.2019

Equity Relationship Manager

Reliance Securities
05.2016 - 10.2017

MBA - Finance

Indira Global Business School

BBA - International Business

Indira College of Commerce & Science
Rashid Khan