Dynamic Assistant Operation Executive with 7 years of experience, excelling in managing client disputes and driving operational efficiency. Proven expertise in handling escalations, preparing comprehensive performance reports, and utilising advanced Excel functions to optimise data management and analysis. Adept at enhancing customer service experiences through quality checks and training initiatives, while fostering effective communication between stakeholders. Committed to delivering results that align with organisational objectives and elevate overall performance. Ready to leverage skills in a challenging Assistant Manager role to contribute to team success and operational excellence.
To enhance my experience and strengthen my knowledge further through being an effective part of an ever-prospering organization. To gain maximum knowledge on latest tools and technologies and deliver values to strengthen organizational equity