Mahesh Veerabhadraiah
Business Banking Working Capital - Cluster Head.
Bengaluru
Summary
Accomplished Cluster Head with a proven track record at HDFC Bank Limited, adept in organizational development and human resources management. Spearheaded strategic initiatives, achieving significant revenue growth and enhancing team performance through innovative leadership. Excelled in cross-functional team coordination and customer satisfaction, demonstrating exceptional innovation and creativity.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Cluster Head - Working Capital and Agri Loans
HDFC Bank Limited
04.2015 - Current
- Maximized revenue growth with strategic planning, market analysis, and targeted marketing campaigns.
- Evaluated performance metrics regularly to identify areas for improvement in customer service standards.
- Led successful projects from inception to completion, ensuring timely delivery and stakeholder satisfaction.
- Built a culture of excellence within the team by setting clear expectations, providing regular feedback, and celebrating success.
- Increased employee engagement levels through transparent communication, recognition programs, and career development opportunities.
- Developed high-performing teams through effective recruitment, training, and performance management practices.
Relationship Manager, Working Capital & Agri Loans
HDFC BANK LTD
03.2010 - 03.2015
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Business Banking Operations Manager
HDFC Bank Ltd
03.2008 - 01.2010
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
Assistant Manger
Syndicate Bank & Now Canara Bank
03.2005 - 02.2008
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Education
Master of Science - Biotechnology
University of Agriculture Sciences
Bangalore 04.2001 -
Bachelor of Science - Agriculture
University of Agricultural Sciences
Bangalore 04.2001 -
Skills
Innovation and creativity
Certification
Indian Institue of Banking and Finance - JAIIB
Timeline
Cluster Head - Working Capital and Agri Loans
HDFC Bank Limited
04.2015 - Current
Relationship Manager, Working Capital & Agri Loans
HDFC BANK LTD
03.2010 - 03.2015
Business Banking Operations Manager
HDFC Bank Ltd
03.2008 - 01.2010
Assistant Manger
Syndicate Bank & Now Canara Bank
03.2005 - 02.2008
Master of Science - Biotechnology
University of Agriculture Sciences
04.2001 -
Bachelor of Science - Agriculture
University of Agricultural Sciences
04.2001 -
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