Rashmi Singh
Kolkata
Summary
Proven leader and Academic Writer Specialist, I excelled at A2Z Planners Solutions & Pvt. Ltd by spearheading teams to surpass project milestones through exceptional project management and client support. Leveraging strong analytical skills and a knack for problem-solving, I enhanced operational excellence and client satisfaction. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
8
8
years of professional experience
Work History
Freelancer
Self Employed Services
04.2022 - Current
- Managed multiple projects simultaneously while maintaining a high level of attention to detail in my academic content and organization.
- Negotiated contracts with both clients and vendors effectively, ensuring mutually-beneficial terms were agreed upon.
- Enhanced client satisfaction by delivering high-quality academic and scholarly work within deadlines.
- Analyzed student feedback to gather input and identify areas required for improvement.
Senior Manager
A2Z Planners Solutions & Pvt. Ltd
03.2019 - 03.2022
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Managing teams and delegating works as per the expertise of the academic and content writers
- Submission of the projects within strict deadlines and assuring quality of the assignments as per the academic standards in the industry
- Managing a team of 10 freelancers as well
- Provided guidance to team members on APA, Harvard and MLA formats
Team Leader
A2Z Planners Solutions & Pvt. Ltd
04.2017 - 03.2019
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Content Quality Analysis and Proofreading
- Content Planning
Subject Matter Expert and Content Writer
A2Z Planners Solutions & Pvt. Ltd
06.2016 - 04.2017
- Conducting primary and secondary research on various subjects like Management, Marketing, HR, and Operations Management and present them accordingly in the form of reports and presentations
- Preparing questionnaires for conducting primary research. Conducted company and industry analysis using models like SWOT analysis, PESTLE analysis, Fishbone Analysis, TOWS analysis etc.
- Used Excel for presenting data via graphs.
- Analysed primary data using SPSS. Prepared marketing and business plans.
- Created and Edited Content in APA, Harvard and MLA formats.
- Learnt and applied knowledge in the areas of Harvard, APA references and citations
Education
MBA - Marketing Management
Narsee Monji Institute of Management Sciences
Mumbai, India06.2024
Bachelor of Computer Applications - Computer Applications
Shree Agrasain College
Kolkata06.2015
ISC -
Agrasain Balika Siksha Sadan
Howrah, India04.2012
ISCE -
Agrasain Balika Siksha Sadan
Howrah, India04.2010
Skills
- Content Writing
- Client Support
- Project Management
- Proficient in SPSS, Excel, MS-Office Suite
- Strong analytical skills
- Teamwork and Collaboration
- Attention to Detail
- Team building
- Organizational Skills
- Task Prioritization
- Research
- Quantitative skills
- Problem-Solving
- Adaptability and Flexibility
- Industry Expertise
- Remote Team Management
- Hiring and Training
Timeline
Freelancer
Self Employed Services
04.2022 - Current
Senior Manager
A2Z Planners Solutions & Pvt. Ltd
03.2019 - 03.2022
Team Leader
A2Z Planners Solutions & Pvt. Ltd
04.2017 - 03.2019
Subject Matter Expert and Content Writer
A2Z Planners Solutions & Pvt. Ltd
06.2016 - 04.2017
MBA - Marketing Management
Narsee Monji Institute of Management Sciences
Bachelor of Computer Applications - Computer Applications
Shree Agrasain College
ISC -
Agrasain Balika Siksha Sadan
ISCE -
Agrasain Balika Siksha Sadan
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