Rashmi Toparapu
Hyderabad
Summary
A seasoned technologist, passionate about learning new technology, process, architecture.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Software Engineer
ServiceNow
03.2022 - Current
- Currently spearheading the architecture and development of the revolutionary ServiceNow product within the Finance and Supply Chain domain - Accounts Payable Operations (APO).
- Directed the development process and designed the architecture for the new product, establishing a solid foundation for scalability, performance, and integration with existing system.
- Designed and developed major flows in Accounts Payable Operations (APO) from scratch on the ServiceNow platform.
- Collaborated with product management, UX design, and cross-functional teams to gather requirements and align development efforts with business objectives and user needs.
Software Engineer
ServiceNow
03.2019 - 02.2022
- Led the development of Marketing transformation of ServiceNow from Eloqua to Marketo.
- Developed the automation of Lead Account Matching, Lead Scoring, Lead to Contact to Account conversion, and Phone Standardization services.
- Designed and developed RESTful APIs to integrate between Marketo, ServiceNow, and Dynamics365 CRM systems.
- Designed and built SSIS packages for the data migration of Marketing Objects from Eloqua to Marketo and ServiceNow to Dynamics365 CRM systems, ensuring data integrity and consistency throughout the transition.
Associate Software Engineer
ServiceNow
07.2017 - 02.2019
- Built the automation of Event Registration to Contact Creation and Account Association.
- Lead Upgrade activity for Marketing product from Jakarta to Madrid upgrade of ServiceNow Platform.
- Built Restful APIs to integrate Marketing objects between Eloqua and ServiceNow.
Education
Bachelor of Engineering - BE - CSE
University College of Engg - Osmania University
05.2017
Skills
- Javascript
- C
- C
- Java
- Angular JS
- SQL
- Data structures
- HTML
- CSS
- REST
- Design Patterns
- System Design
Certification
- ServiceNow Certified Developer, Implementor & Architect
Languages
Telugu
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Affiliations
- Filed Patent for Exception Engine
- Gen AI integration with Case management Tool
Timeline
Senior Software Engineer
ServiceNow
03.2022 - Current
Software Engineer
ServiceNow
03.2019 - 02.2022
Associate Software Engineer
ServiceNow
07.2017 - 02.2019
Bachelor of Engineering - BE - CSE
University College of Engg - Osmania University
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