Summary
Overview
Work History
Education
Skills
Academicrepresentations
Personal Information
Achievementsandawards
Timeline
Generic

Rashmi Yadav

Noida

Summary

To persue a growth oriented career with a progressive company that provides a scope to apply my knowledge and skills that would help me contribute my best to the organization. Multi-talented Senior Executive knowledgeable about sales, operations, and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance.

Overview

8
8
years of professional experience
2014
2014
years of post-secondary education
2
2
Languages

Work History

Senior Executive (Finance Operations)

ATS GROUP
02.2023 - Current
  • Maintaining broker’s personal files and records with KYC’s
  • Check the Brokerage calculations as per the approval mention
  • New Broker Head Creation, Broker tagging in Different Project, Entry of new bills in ERP, Get all the Bills checked and approval by different department, Check Broker billed outstanding with Finance Ledger, Billed and Unbilled Report
  • Co-ordination with Sales Team, Channel Partners , Finance, CRM and Audit Team for payments and approvals & Resolving any brokerage bill related query
  • Managing MIS related to Brokerage and providing All the related/required information Information to the Management related to Brokerage
  • Regular Reconciliation of Brokerage dues (Project wise) with Finance ledger to avoid any error in the process
  • Broker handling via mail communication
  • -Brokerage bill booking in ERP after taking multiple approvals from authorities then submit to Finance Team
  • -Respond to Broker queries within TAT
  • Vendor creation and broker tagging project wise
  • -Customer calling for broker confirmation
  • -Coordination with Sales team, finance team, CRM team, and channel partners to solve brokerage related queries
  • Software friendly, Knowledge of Farvision ERP (3.5 Version, 4.5 Version) and 4QT, TALLY

Senior Executive (CRM)

ABA Corp (County Group)
01.2022 - 01.2023
  • Creating Receipts, Creating Invoice and Demand and milestones according to payment plan
  • Help in streamlining helpdesk operations and CREs, keep track of all customer and common area pending works and follow up with property manager till completion
  • Fit Out's & Handover, Settlements, Transfers, Late Penalty etc
  • Revenue Generation and calling for collection and generate the receipt of payments
  • To make every kind of documents like Allotment Letter, Builder Buyer Agreement and Possession letter, and Bank Documents like PTM & TPA
  • Also known the process of cancellation, Unit swapping, Transfer and Retention
  • Handling the Documentation Verification process (Maintaining, Arranging, Mailing)
  • Coordinating with other regions team relating to documentation, Forms
  • Proficient in managing the documents

Executive (CRM-Collection)

Rishita Developers Pvt. Ltd
09.2017 - 02.2020
  • Excellence in providing comprehensive secretarial and administrative support to colleagues
  • Confident and energetic customer service representative passionate about serving customers
  • Thrives in a challenging and fast-paced environment
  • Able to interact freely with customers and resolve issues quickly
  • Building and maintaining healthy business relations with high net worth and corporate clients
  • Oversee all aspects of collecting payments due from accounts receivable
  • Conduct follow up calls with customers to collect past due payments
  • Calling to the customers for their outstanding dues payment and also in touch with bankers for loan disbursement
  • Assist & support administrative staff in their day to day operations, prepare & reconcile customer balances
  • Creating Receipts, Creating Invoice and Demand and milestones according to payment plan
  • Delivered mail to all customers of the flat and collected the payments through cheque and online transfer
  • Regular Reconciliation of Brokerage dues (Project wise) with Finance ledger to avoid any error in the process
  • Excellent customer service skills with the ability to diffuse difficult customer challenges and possess excellent problem solving skills
  • To receive & making phone calls and answering to prospects inquiries for existing customers as part of customer service dept

HR Recruiter

Graygraph Technologies Pvt. Ltd
02.2017 - 09.2017
  • Short listing candidates sourced through portal (indeed.com, monster jobs and consultancies etc) and validating them on their experience & interest on the role
  • Successfully managed and maintained recruitment pipelines
  • Experienced in creating job descriptions, posting job ads etc
  • Maintaining Employee’s file records
  • To coordinate interviews and screening candidates with strong follow up

Education

Post Graduation - Human Resource Management

I.C.C.M.R.T
Lucknow

Graduation - undefined

Lucknow University
Lucknow

Intermediate - undefined

C.B.S.E

High school - undefined

C.B.S.E

Skills

  • Self motivated

  • hard working

  • goal oriented

  • flexibility

  • creativity

  • commitment

  • confidant

  • time management

  • ability to multi task

  • customer service

  • collaboration

  • team work

  • responsibility

  • public speaking

  • excellent verbal communication

  • problem solving

  • remaining calm under stressful situation

  • willingness to learn

  • presentations

  • M S Office

  • V-Look Up

  • Pivot Table

  • INDEX/MATCH

  • Macros

  • Email

  • Outlook

  • Gmail

  • mail merge

  • filters

  • folders

Academicrepresentations

  • High School, C.B.S.E, Ist Division, 2007
  • Intermediate, C.B.S.E, Ist Division, 2009
  • Graduation, Lucknow University, Ist Division, 2012
  • Post Graduation, I.C.C.M.R.T College, Lucknow, Ist Division, 2014

Personal Information

  • Date of Birth: 12/23/92
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Married

Achievementsandawards

  • 2013, Won IInd Prize in Singing competition from Jaipuria Institute of Management, Lucknow and got Ist Prize in Flower Decoration in LUMBA (Lucknow University Master of Business Administration).
  • 2014, Got a IInd Prize in Singing competition and a title of NIIT Ambassador in NIIT Kapoorthala, Lucknow.

Timeline

Senior Executive (Finance Operations)

ATS GROUP
02.2023 - Current

Senior Executive (CRM)

ABA Corp (County Group)
01.2022 - 01.2023

Executive (CRM-Collection)

Rishita Developers Pvt. Ltd
09.2017 - 02.2020

HR Recruiter

Graygraph Technologies Pvt. Ltd
02.2017 - 09.2017

Graduation - undefined

Lucknow University

Intermediate - undefined

C.B.S.E

High school - undefined

C.B.S.E

Post Graduation - Human Resource Management

I.C.C.M.R.T

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