

Results-driven Cluster Manager with 18+ years of experience in retail and Luxury jewellery operations, specializing in multi-store management, revenue growth, and team leadership. Proven track record in driving sales performance, optimizing store operations, and enhancing customer experience across diverse markets.
Currently leading cluster operations at Khimji Jewellers (Odisha), with strong expertise in gold & diamond retail, festive sales strategy, and high-value customer engagement. Adept at delivering consistent business growth, operational excellence, and profitability improvement.
Managed multi-store jewellery operations with ₹350 Cr+ annual revenue, ensuring target achievement
Drove store sales through festive campaigns, VM execution, and retail promotions
Improved conversion rate and customer experience through strong floor management
Handled inventory planning (gold & diamond), ensuring stock availability and minimal ageing
Led store teams to enhance productivity, KPIs, and sales performance
Strengthened customer retention through CRM and personalized selling
Tracked daily MIS, KPIs, and store performance for data-driven decisions
Cluster & Area Management Retail Operations
Sales Target Achievement & Revenue Growth
P&L Management & Cost Optimization
Inventory & Stock Planning (High-Value SKUs)
Customer Relationship Management (HNI Clients)
Footfall & Conversion Enhancement Strategies
Visual Merchandising & Store Presentation
Team Leadership, Hiring & Performance Management
Local Store Marketing & Event Execution
MIS Reporting & Data-Driven Decision Making
Date of Birth: 07/03/88