Rashmi P. Shende
Business Analyst
Pune,Maharashtra
Summary
- Currently working as a Business Analyst for 3 years with key experience in Commercial banking - Payments domain.
- Expert on business analysis skills to contribute meaningful growth and success of the organization by undertaking challenging assignments and delivering timely results.
- Expertize in handling MT103 to ISO 20022 migration, Instant Payment Service (IPS), SEPA (SCT/SDD), mobile and card payments projects for various countries including US/UK/Middle East.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Business Analyst
Infosys Limited
Pune
12.2019 - Current
- Expertise in eliciting business objectives and providing optimized solutions for efficient product delivery.
- Knowledge of Business analysis skills like requirement prioritization and analysis techniques
- Worked on different business analysis artifacts SRS, BRD, Use case diagrams, Flowcharts, Requirement Traceability matrix to formulate requirements and system specifications.
- Expertize in handling ISO migration, Instant Payment Service (IPS), SEPA, mobile and card payments, High Value and ACH payments projects.
- Enthusiastic for improving customer relationships by anticipating customer future requirements, thereby ensuring a positive client experience.
- Good Communication skills for client interaction and team leading
- Executed analysis of risks and identified risk mitigation strategies.
- Good knowledge Agile practices and other SDLC frameworks like Kanban, XP for product delivery.
- Ability to drive multiple projects simultaneously for technical deliveries as per SLA.
- Applied problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
Senior Software Engineer
Infosys Limited
Pune
10.2016 - 11.2019
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Good knowledge of project life cycle including Agile and Kanban methodologies.
- Led software development initiative as subject matter expert and primary point-of-contact.
Software Engineer
Tech Mahindra Limited
Pune
05.2012 - 09.2016
- Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
- Coordinated with other engineers to evaluate and improve software and hardware interfaces.
- Developed robust, scalable, modular and API-centric infrastructures.
Education
Master of Science - Software And Telecommunication Engineering
Birla Institute of Technology
Pilani, India 06.2013 - 05.2015
Bachelor's of Engineering - Electronics And Telecommunications
Savitribai Phule Pune University
Pune,India 06.2007 - 05.2011
Skills
Requirement Elicitation and Requirement Artifacts
Requirement Prioritization and Analysis techniques
Business Process Modelling
Analytical Reporting and Visualization
Gap Analysis
Commercial Banking Payments
Urgent, ACH and SEPA and Instant Payments
ISO 20022 and ISO 8583 standards
Mobile and Card payments
MT and MX SWIFT messaging
Microsoft Excel, JIRA , Confluence, Visio, SQL
Verbal Communication, Presentation and Email Writing
Timeline
Business Analyst
Infosys Limited
12.2019 - Current
Senior Software Engineer
Infosys Limited
10.2016 - 11.2019
Master of Science - Software And Telecommunication Engineering
Birla Institute of Technology
06.2013 - 05.2015
Software Engineer
Tech Mahindra Limited
05.2012 - 09.2016
Bachelor's of Engineering - Electronics And Telecommunications
Savitribai Phule Pune University
06.2007 - 05.2011