RASMI RANJAN PATTAYAT
Baleswar
Summary
Adept at multitasking and customer service, I excelled as a Bar Waiter at RASMI RANJAN PATTAYAT, enhancing guest satisfaction and loyalty through efficient order taking and payment processing. Leveraged strong memory retention and POS system skills to manage high-volume shifts, significantly improving service delivery and fostering a positive dining experience.
Overview
4
4
years of professional experience
Work History
Bar Waiter
RASMI RANJAN PATTAYAT
06.2020 - 07.2024
- Served alcoholic and non-alcoholic beverages in bar environment
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas for optimal guest experience.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
- Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
Education
RANKAOTHA UGUP SCHOOL FULBANI NODAL SCHOOL
RANKOTHA ,BHOGARAI ,BALESHWARSkills
- Customer Service
- Strong multitasking
- Cleaning and sanitization
- Order Taking
- Memory retention
- Cleanliness
- Payment Processing
- POS Systems
Languages
Malayalam
Beginner (A1)
Timeline
Bar Waiter
RASMI RANJAN PATTAYAT
06.2020 - 07.2024
RANKAOTHA UGUP SCHOOL FULBANI NODAL SCHOOL