Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ratandeep Singh

Ratandeep Singh

Gurgaon

Summary

Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.

Overview

1
1
year of professional experience

Work History

Opeartion Executive

Yaper
Mumbai
07.2023 - Current
  • Created reports on operational performance metrics for senior leadership review.
  • Performed root cause analysis on process failures to identify opportunities for improvement.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Reviewed customer feedback surveys for insights into improving service delivery processes.
  • Resolved customer complaints in a timely manner by liaising between customers and internal teams.

Assistant Sales Manager

BCL Secure Premices Pvt. Ltd
Mumbai
04.2023 - 06.2024
  • Negotiated customer contracts and maintained relationships with existing clients.
  • Developed strategies to increase sales volume and market share.
  • Monitored competitor activities, analyzed trends in the marketplace, and adjusted sales techniques accordingly.
  • Conducted weekly and monthly meetings to review progress against goals and objectives.
  • Ensured accurate forecasting of monthly, quarterly, and annual revenue targets.
  • Cultivated strong relationships with key decision makers within target markets.

Education

MBA - Opeartions & HR

Army School of Management
Greater Noida
07-2023

B.Com -

Ram Lal Anand College
New Delhi
09-2020

Skills

  • Operational Efficiency
  • Scheduling Coordination
  • Leadership training
  • Process Improvements
  • Operational management

Languages

Hindi
First Language
English
Proficient (C2)
C2

Timeline

Opeartion Executive

Yaper
07.2023 - Current

Assistant Sales Manager

BCL Secure Premices Pvt. Ltd
04.2023 - 06.2024

MBA - Opeartions & HR

Army School of Management

B.Com -

Ram Lal Anand College

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Ratandeep Singh