G. RATEESH
Bangalore
Summary
Results-driven GRC professional with 10+ years of experience spanning presales, client engagement, and delivery management, with strong exposure to enterprise GRC platforms like MetricStream.
Proven track record in driving client acquisition, solution demos, and requirement discovery, while managing end-to-end delivery for global clients across BFSI, Retail, and Energy sectors.
Experienced in collaborating with cross-functional teams to translate business requirements into scalable GRC solutions, optimize processes, and enhance platform adoption.
Brings a unique blend of consulting, presales, and delivery leadership, enabling successful execution of risk, compliance, and digital transformation initiatives.
Overview
20
20
years of professional experience
Work History
Global Business development Manager
Timus Consulting
Bangalore
03.2026 - Current
- Engaged with CXOs and stakeholders to identify risk, compliance, and operational challenges, positioning tailored solutions
- Drove presales and solutioning initiatives for GRC, ERP, and digital transformation engagements
- Conducted solution demos, presentations, and client workshops to showcase capabilities
- Collaborated with delivery and technical teams to define solution architecture and implementation approach
- Supported RFPs, proposals, and effort estimations to strengthen deal competitiveness
- Advised clients on process optimization and governance frameworks, enabling effective technology adoption
- Contributed to client acquisition, account mining, and relationship management
- Supported go-to-market strategy and offering development in GRC and ERP domains
Associate Client engagement and Delivery Manager
MetricStream Infotech India Pvt Ltd
Bangalore
03.2022 - 06.2025
- Managed multiple concurrent accounts, $1M and above from BFSI, Retail, Logistics, etc., in the MetricStream Global Support Division for the Middle East, Africa, and Europe markets.
- Manage End to End delivery and governance across Global accounts BFSI, Retail and Energy sectors.
- Managed client relationships, oversaw incident resolution, and ensured adherence to ticketing SLAs while facilitating cross-functional collaboration, driving delivery improvements, and reporting on key performance indicators.
- Maintained compliance with contractual SLAs and managed client-reported incidents related to GRC applications.
- Conducted regular meetings with cross-functional teams, including developers, QA, cloud engineers, IT, product, R&D, and support staff, to ensure timely resolution of customer incidents.
- Served as the primary point of contact for clients, leading weekly, bi-weekly, and monthly governance meetings, and delivering executive-level reports.
- Collaborate with PMO, product owners, and IT operations to implement continuous delivery improvements.
- Coordinated change requests and incident responses while managing service reporting across various business units.
- Manage Jira dashboards for real-time incident monitoring and reporting.
- Track the Overall project status in Jira, Open Air, and Salesforce.
- Periodically review customer application adoption reports and address the adoption challenges.
- Coordinated Project upgrade activities between Internal and External stakeholders for multiple accounts.
- Monitor performance of team members and render timely productivity enhancement feedback, Training, Rewards & Recognitions.
- Mentored junior team members, contributing to organizational growth and project scalability.
Account Manager Inside sales
Aranca Business Research & Advisory
Bangalore
07.2020 - 02.2022
- Developed new business and managed existing accounts for large and medium-sized clients across diverse industry verticals, including industrials, packaging, healthcare, CPG, and chemicals.
- Managed inside sales, from client prospecting to deal closure.
- Scheduled meetings with key decision-makers in strategy, marketing, and procurement to explore business development opportunities.
- Conducted cold calls and follow-up discussions to promote business research and advisory services, enhancing client engagement in North America and other markets.
- Managed CRM activities for accounts, maintaining accurate and up-to-date information to support sales efforts.
- Reactivated leads to upsell subscription services and cross-sell syndicated research.
- Conducted cold calling and follow-up discussions to promote business research and advisory services, and portfolio valuation support for clients in North American and other markets.
- Scheduled meetings and appointments with key decision-makers in strategy, marketing, market intelligence, procurement intelligence, mergers and acquisitions, and fund investment teams.
- Managed all CRM activities related to accounts, ensuring accurate and up-to-date information.
- Developed and implemented strategies for new market penetration and securing large deals.
Senior Client Engagement Specialist
Infiniti Research Pvt ltd
11.2016 - 09.2019
- Responsibilities spanned client engagement, business development, strategic marketing, account management, and inside sales within the market research domain. Focused on building and maintaining client relationships, developing new business opportunities, and driving sales growth.
- Pitched research solutions to global B2B clients across various sectors, including Healthcare, IT, Industrials, Pharmaceuticals, Packaging, and Chemicals at Infiniti Research.
- Managed new and existing accounts, engaging top management and C-level executives to present tailored research solutions.
- Developed and implemented strategies for new market entry and large deal acquisitions.
- Led new business development initiatives, including cold calling, lead generation, proposal management, and closing sales to drive revenue growth.
- Managed the end-to-end sales cycle, encompassing upselling, cross-selling, client servicing, account mapping, and account farming.
- Reactivated dormant leads, successfully upselling subscription services and cross-selling syndicated research offerings.
- Managed inside sales processes, from initial client prospecting through to successful deal closure.
Associate Manager (Business Development)
Markelytics solutions
09.2014 - 11.2016
- Engaged clients through consultative sales, pre-sales activities, and strategic marketing initiatives to align solutions with client needs.
- Developed new business opportunities through client profiling, cold calling, lead generation, scope analysis, and proposal development, including the creation of online panels.
- Generated and nurtured leads, managed renewals and new business acquisition, determined pricing strategies, and closed sales deals to expand client base.
- Managed new client accounts across diverse verticals, including IT, Mobile Health & Wellness Retail, Finance, Pharmaceuticals, and Travel.
- Managed client proposals from initial drafting to final submission, ensuring alignment with client requirements and company standards.
- Conducted secondary market research to identify industries, verticals, and companies suitable for the company's solutions and services.
- Responsibilities encompassed client engagement, business development, account management, market research, proposal management, lead generation, pricing, and project management.
Senior Inside Sales Executive
Borderless Access Panels Pvt Ltd
07.2013 - 07.2014
- Developed and executed sales plans and strategies to achieve revenue targets.
- Handled sales and account management, developed sales strategies, administered Salesforce, engaged in business development, and conducted market research.
- Managed and monitored account activities on Salesforce, focusing on the sale of online panels.
- Pursued potential clients through cold calling, generated leads, assessed feasibility, developed proposals, nurtured client accounts, and conducted secondary research to support business development.
- Generated proof-of-concept materials and marketing collateral to support sales efforts.
Business Development Executive
Span Outsourcing
Bangalore
06.2011 - 09.2012
- Identified and prioritized high-potential sales opportunities, nurturing leads to maximize conversion potential.
- Conducted industry and vertical research, including vendor profiling and sector mapping, to pinpoint high-value business opportunities.
- Supported pre-sales activities by conducting market research and developing targeted lead generation strategies to enhance sales pipeline.
- Generated proof-of-concept materials and marketing collateral to support pre-sales activities.
Digital Care Advisor
Infosys BPO LTD
08.2010 - 05.2011
Summer Internship
International Data Corporation, (IDC India)
08.2009 - 09.2009
Operational Executive
International Data Corporation (IDC India)
09.2006 - 02.2007
Education
Diploma - Digital Marketing Certification
Sikkim Manipal University
Online04-2015
PGPM - Marketing
Institute of Business Management And Research, International Business School
Bangalore01-2010
Bachelor’s - commerce with computers
Bhopal School of Social Sciences (B.S.S.S), Barkatullah University
Bhopal, M.P01-2006
Skills
- Business Development
- Business Development Management
- Sales Strategy
- Sales Forecasting
- Market Analysis
- Client Management
- Negotiation
- Leadership
- Team leadership
- Project Management
- Agile
- Jira
- Confluence
- Salesforce
- Excel
- SharePoint
- Problem-solving
- Time Management
- Adaptability
- Collaboration
- Communication
- Conflict Resolution
- Mentorship
- Project Management
Hobbies and Interests
- Travelling
- Music
- Biking
- Events
Languages
- English
- Hindi
- Malayalam
- French
Timeline
Global Business development Manager
Timus Consulting
03.2026 - Current
Associate Client engagement and Delivery Manager
MetricStream Infotech India Pvt Ltd
03.2022 - 06.2025
Account Manager Inside sales
Aranca Business Research & Advisory
07.2020 - 02.2022
Senior Client Engagement Specialist
Infiniti Research Pvt ltd
11.2016 - 09.2019
Associate Manager (Business Development)
Markelytics solutions
09.2014 - 11.2016
Senior Inside Sales Executive
Borderless Access Panels Pvt Ltd
07.2013 - 07.2014
Business Development Executive
Span Outsourcing
06.2011 - 09.2012
Digital Care Advisor
Infosys BPO LTD
08.2010 - 05.2011
Summer Internship
International Data Corporation, (IDC India)
08.2009 - 09.2009
Operational Executive
International Data Corporation (IDC India)
09.2006 - 02.2007
Diploma - Digital Marketing Certification
Sikkim Manipal University
PGPM - Marketing
Institute of Business Management And Research, International Business School
Bachelor’s - commerce with computers
Bhopal School of Social Sciences (B.S.S.S), Barkatullah University