Rathan Gowda M
Bengaluru
Summary
Dedicated and results-driven HR professional with 1 years of experience in Associate - Sales Support and Supply Chain Management. Proven ability to streamline processes, improve efficiency, and reduce costs while ensuring compliance with regulations and company policies. Skilled in employee relations, talent acquisition, and performance management. Strong leadership and communication skills with a passion for developing and mentoring employees.
Overview
6
6
years of professional experience
9
9
years of post-secondary education
Work History
Associate– Sales Support (Supply Chain Management)
MSI Services Pvt Ltd.
Bengaluru
04.2022 - Current
- Provided sales support to the Supply Chain Management team, including order processing, inventory management, and shipment tracking.
- Managed customer accounts and ensured timely and accurate order fulfillment.
- Collaborated with cross-functional teams, including Sales, Finance, and Logistics, to ensure smooth operations and customer satisfaction.
- Prepared sales reports and analyzed sales data to identify trends and opportunities for improvement.
- Assisted with special projects as assigned by management.
Tele-Caller (tracer)
Aricent Business Solution Private Ltd
Bengaluru
05.2020 - 08.2021
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
- Resolved problems, improved operations and provided exceptional service.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Excellent communication skills, both verbal and written.
- Negotiated payment plans with customers to prevent accounts from entering collections.
Manager of Operations
Shree Nandi Chemicals
Tumkur
02.2017 - 03.2020
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Assisted with recruitment and selection process, including job postings, resume screening, and interview scheduling.
- Conducted new employee orientation and onboarding.
Education
MBA - Human Resource & Logistics & Supply Chain Manageme
Dayananda Sagar University
Bengaluru, India 06.2022 - Current
Bachelor of Commerce -
MATS University
06.2013 - 07.2017
Pre-University Course -
St Anns Pre University College
Bengaluru, India 06.2010 - 06.2013
Secondary School Leaving Certificate -
S Cadambi Vidya Kendra
Bengaluru, India 06.2009 - 05.2010
Skills
Human resources operations
Employee relations
Talent acquisition
Performance management
Order processing
Inventory management
Shipment tracking
Cross-functional collaboration
Microsoft Office (Excel, PowerPoint, Word)
Communication
Timeline
MBA - Human Resource & Logistics & Supply Chain Manageme
Dayananda Sagar University
06.2022 - Current
Associate– Sales Support (Supply Chain Management)
MSI Services Pvt Ltd.
04.2022 - Current
Tele-Caller (tracer)
Aricent Business Solution Private Ltd
05.2020 - 08.2021
Manager of Operations
Shree Nandi Chemicals
02.2017 - 03.2020
Bachelor of Commerce -
MATS University
06.2013 - 07.2017
Pre-University Course -
St Anns Pre University College
06.2010 - 06.2013
Secondary School Leaving Certificate -
S Cadambi Vidya Kendra
06.2009 - 05.2010