Summary
Overview
Work History
Education
Skills
Certification
Timeline
OperationsManager

Rathla Ramesh

Associate Operations Manager
Hyderabad

Summary

To excel in my work and to be an employee of the Organization which gives me an opportunity to explore my capabilities and grow along with it. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Motivated Assistant Operations Manager develops and implements operational plans and schedules. Comprehensive understanding of desirable fiscal management and strategic guidance practices. Mindful prioritizer addressing organizational objectives with thorough task-completion roadmaps. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience
1
1
Certification
1
1
Language

Work History

Associate Operations Manager

RCM Global Tech
Hyderabad
2022.09 - Current
  • Responsibilities IP-DRG Coding HCC Coding Auditing Checking the quality of patient information Working knowledge of medical terminologies Ability to multitask and manage busy Client loads Duplicate check and case initiation
  • Monitored employee productivity and optimized procedures to reduce costs.
  • Supervised operations team to support operational excellence and excellent customer service.
  • Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
  • Taught employees how to collaborate on daily job tasks and achieve service targets.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Cultivated warm relationships with regular customers.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Created incentive-based performance tracking systems to encourage positive and energetic service execution.

Subject Matter Expert

R1 RCM Global private limited
Hyderabad
2018.09 - 2022.09
  • Collaborated with management to identify and prioritize new development concepts.
  • Documented diagnostic results and supported root cause analysis and troubleshooting.
  • Analyzed business problems, identifying root causes and developing robust solutions.
  • Prepared proposal documentation and specifications based on user analytics.

Sr. Medical Coder

American Cyber Systems
Hyderabad
2015.10 - 2018.09

Medical coder

Omega Healthcare Management Services Private
Bangalore
2014.08 - 2015.07

Medical coder

Episource India Pvt Limited
Chennai
2012.11 - 2014.07

Education

CPC, CIC-AAPC YEAR -

AAPC
USA
2016.01 - 2016.02

B. Pharmacy - undefined

S.S.J College of Pharmacy

undefined

XII (Intermediate) - undefined

Vidya Vikas Jr college

MS-OFFICE. Operating system : Windows Family. - undefined

S.S.C - undefined

Vamshi High School

Skills

Profitability and revenue generation

Team Building

Training and mentoring

Coaching and mentoring

Scheduling

Inventory management

Employee reviews

Employee scheduling

Certification

CPC, CIC-AAPC YEAR-2013

Timeline

Associate Operations Manager

RCM Global Tech
2022.09 - Current

Subject Matter Expert

R1 RCM Global private limited
2018.09 - 2022.09

CPC, CIC-AAPC YEAR -

AAPC
2016.01 - 2016.02

Sr. Medical Coder

American Cyber Systems
2015.10 - 2018.09

Medical coder

Omega Healthcare Management Services Private
2014.08 - 2015.07

CPC, CIC-AAPC YEAR-2013

2013-01

Medical coder

Episource India Pvt Limited
2012.11 - 2014.07

B. Pharmacy - undefined

S.S.J College of Pharmacy

undefined

XII (Intermediate) - undefined

Vidya Vikas Jr college

MS-OFFICE. Operating system : Windows Family. - undefined

S.S.C - undefined

Vamshi High School
Rathla RameshAssociate Operations Manager