Ratnesh Richhariya
Solution Architect
Pune
Summary
With over 17 years of progressive experience in IT consulting, serve as a Solution Architect and Project Manager, with a specialization as a certified Oracle Cloud HCM expert, areas of expertise include solution architecture, project implementation management, team collaboration, client engagement, and leveraging technology to deliver effective solutions, have a strong background in Application Solution Design and Development, Application Support, and Client Management. Additionally, project management and coordination skills span a variety of sectors, including Healthcare, Telecom, Manufacturing, Oil & Gas, Engineering, IT, Intergovernmental Organizations, and Retail. Excellent communication skills and extensive experience working with clients and partners.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
9
9
Certifications
Work History
Solution Architect/Project Manager
Zensar Technologies Pvt Limited
06.2016 - Current
- Conducted detailed requirement gathering sessions with clients to identify pain points, establish goals, and define actionable steps towards achieving desired outcomes.
- Created fitgap analysis document to match client needs with product capabilities.
- Managed end-to-end project life-cycle, from initial requirements gathering to post-implementation support and maintenance.
- Created comprehensive documentation detailing technical specifications, system configurations, procedures, and user guides for reference purposes both internally and externally for clients.
- Generated project health reports and weekly status updates
- Trained end-users on new systems, fostering a smooth adoption process and empowering users to maximize the potential of new technologies.
- Designed and implemented data migration strategies, ensuring seamless transition between systems with minimal disruption to business operations.
- Enhanced system performance by identifying and resolving technical issues through troubleshooting and root cause analysis.
- Build and provide direction to project teams, create and foster communication among team members
- Identify resource requirements, constraints, and interdependencies.
- Engaged in CRP, UAT, and post-Go-Live support activities.
- Review the issue tracker and ensure closure of issues within the defined timeline.
- My managerial responsibilities include strategic planning, resource allocation and performance evaluations for projects, ensuring that projects meet both technical and business objectives with optimal use of resources and timely delivery of milestones.
- Facilitating scrum ceremonies (sprint planning, review, retrospectives, daily stand-ups & postmortems)
- Assisted sales teams in closing deals by providing technical expertise, product demonstrations, and addressing customer concerns during the sales process.
Technical Consultant/Team Lead
IBM
11.2015 - 05.2016
- Lead a team to deliver a high-quality solution that fulfills client needs.
- Evaluated business requirements to develop targeted solutions.
- Analyzed client business processes to propose optimal solution for unique requirements.
- Created comprehensive documentation detailing technical specifications, system configurations, procedures, and user guides for reference purposes both internally and externally for clients.
- Raised and monitored Service Requests (SRs) with Oracle, coordinating with them for final resolution.
Technical Consultant/Team Lead
Oracle India Pvt Limited
08.2014 - 10.2015
- Responsible for RICE (Reports, Interfaces, Conversions and Extension) components
- Worked on Co-existence data flow between EBS Core HR and Fusion HCM system
- Provided outstanding service to clients through effective communication and Project management skill and domain expertise
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Involved in code review process
- Provide guidance to team members for on time delivery.
- Trained end-users on new systems, fostering a smooth adoption process and empowering users to maximize the potential of new technologies.
Senior Consultant
Capgemini
11.2011 - 07.2014
- Conducted thorough requirement gathering sessions with clients to understand their needs
- Created comprehensive documentation detailing technical specifications, system configurations, procedures, and user guides for reference purposes both internally and externally for clients.
- Involved in development of RICE components
- Designed and implemented data migration strategies, ensuring seamless transition between systems with minimal disruption to business operations.
- Prioritized projects and project tasks depending upon key milestones and deadline dates
Consultant
Zensar Technologies Pvt Ltd
02.2011 - 10.2011
- Review the Issue and ensure to close the issue within defined SLAs
- Gather requirement for change requests, prepare MD50/MD70 document as per process
- Involved in Development, code review, testing and production migration
- Raised and Monitored SRs with Oracle and coordinating with them for final resolution
- Fast Formulas and AME Configuration as per client requirements
- Involved in functional setup of Core HR
Software Engineer
Wipro Infotech
03.2007 - 01.2011
- Worked with development and support team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Developed reusable components that significantly reduced development effort on multiple projects.
- Implemented effective debugging strategies, resulting in fewer software defects and increased reliability.
- Raised and Monitored SRs with Oracle and coordinating with them for final resolution.
- Involved in technical development and functional setup
Education
Bachelor of Engineering (Electronics & Telecommunication) -
Institute of Technology & Management (ITM) Gwalior, RGTU University, Bhopal (M.P.), India
Gwalior 01.2002 - 01.2006
Skills
Requirements Gathering
Client Needs Assessment
Application support
Best Practice Design
Project Documentation
Time Management
Team Collaboration
System Integration Planning
Systems design
Data Integration Strategies
Enterprise Architecture Design
Process Optimization
Certification
Oracle Project Management Cloud Implementation Professional
Professional Highlights
- Winner of Quarterly award Operational Excellence from Zensar Technologies Ltd
- Winner of Quarterly award Associate of the Quarter from Zensar Technologies Ltd
- Winner of annual award Mentor of The Year from Zensar Technologies Ltd
- Certificate of recognition from client Genpact in year 2009
- Certificate of recognition from client ALCOA in year 2012
- Winner of Quarterly award by Capgemini in year 2013
Timeline
Solution Architect/Project Manager
Zensar Technologies Pvt Limited
06.2016 - Current
Technical Consultant/Team Lead
IBM
11.2015 - 05.2016
Technical Consultant/Team Lead
Oracle India Pvt Limited
08.2014 - 10.2015
Senior Consultant
Capgemini
11.2011 - 07.2014
Consultant
Zensar Technologies Pvt Ltd
02.2011 - 10.2011
Software Engineer
Wipro Infotech
03.2007 - 01.2011
Bachelor of Engineering (Electronics & Telecommunication) -
Institute of Technology & Management (ITM) Gwalior, RGTU University, Bhopal (M.P.), India
01.2002 - 01.2006