Summary
Overview
Work History
Education
Skills
Websites
Certification
Awards
Languages
Timeline
Generic
Ratul Ghosal

Ratul Ghosal

Kolkata

Summary

Experienced Quality Assurance Engineer with a proven track record in the information technology and services industry. Specializing in functional and automation testing, with expertise in POS applications and MS Dynamics 365 (F&O). Familiarity working in the Retail and e-commerce domains for over 2.6 years.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Quality Engineer I

Illumina Technology Solutions
09.2023 - Current
  • Developed functional test cases, automation scripts with Leapwork automation tool
  • Worked on Microsoft Dynamics AR, AP, SCM modules
  • Made automation suites with agent machines and monitored test execution reports regularly.
  • Worked with customer's directly for functional clarifications and defects
  • Performed Regression Testing, Smoke testing
  • Responsible for developing test plan, test cases and RTM reports.
  • Domain : MS Dynamics 365 F&O
  • Tools and Products used : Leapwork automation tool
  • Client's name: Alltech (September 2023 - Dec 2023)
  • Client's name: Internal project for Regression Suite (Dec 2023 - Feb 2024)
  • Client's name: LiveWire (Feb 2024- May 2024)
  • Client's name: SGF (May 2024- Currently working)
  • Client's name: VCS (October - Currently working)

Programmer Analyst

Cognizant Technology Solutions
05.2022 - 08.2023
  • Functional testing on POS applications(MPOS and Store Commerce app, Mobile POS) and physical POS machines developed for the client
  • Performed card testing with physical POS devices
  • Logging bugs/defects as per observations made during testing
  • Performing backend store operations on Microsoft Dynamics 365
  • Write Test Cases and create test suites on ALM Octane
  • Tracking test tasks and bugs on Microsoft ADO and JIRA
  • Performed User Acceptance Test, Smoke Test, Regression Test, Integration Testing, backward compatibility, exploratory testing, card testing in environments like -SIT3, STG and SIT-EU
  • Other responsibilities such as maintain offshore and onshore RCG Product Drive, maintain revenue and forecast of Columbia Sportswear account and handle allocation of associates and associate skill matrix
  • Domain : MS Dynamics 365 retail and e-commerce
  • Tools used : Dynamics 365, Azure DevOps, ALM Octane, POS, Jira
  • Client's name: Columbia Sportswear Company (May 2022 - August 2023)

Contractor

Cognizant Technology Solutions
12.2021 - 03.2022
  • Did 3 projects during internship
  • One minor project - Performed manual testing, wrote test scenarios and developed test cases, performed automation testing using Selenium and applied data driven concepts
  • One hackathon and one major project - Group lead, performed manual testing, wrote test scenarios and developed test cases, performed automation testing using Selenium
  • Used Maven and TestNG, created libraries, responsible for making the presentations and the project outcome docs
  • Skills and Tools : Manual Testing
  • Cucumber
  • TestNG
  • Core Java
  • HTML
  • Cascading Style Sheets (CSS)
  • Selenium
  • Functional Testing

Education

B.Tech - Electronics and Telecommunication Engineering

Kalinga Institute of Industrial Technology
01.2022

Class XII - Computer Science with PCM

Patha Bhavan
01.2018

Skills

  • Microsoft D365 F&O
  • Mobile testing
  • Regression Testing
  • Smoke testing, Integration Testing
  • SDLC, STLC
  • Automation testing
  • Card testing
  • Agile methodology
  • Jira
  • ADO
  • ALM Octane
  • Selenium
  • Manual Testing
  • Cucumber
  • TestNG
  • Core Java
  • HTML
  • Cascading Style Sheets (CSS)
  • Functional Testing

Certification

  • Microsoft Certified: Dynamics 365 Fundamentals (CRM), 01/2024
  • Leapwork Professional Certification, 01/2024
  • Microsoft Certified: Dynamics 365 Fundamentals (ERP), 05/2023
  • Certified Jr. Test Analyst/Quality Engineer JIRA, 2023

Awards

  • Sapphire Award at Cognizant, Helped in execution on multiple weekends during critical time and provided seamless support. Provided QA sign off for an important release. Contribution to the project is also appreciated by the client as it helped in uncovering critical issues. Completed back to back regression cycles in time for both Retail MPOS, Mobile POS and Store commerce App.
  • Coral Award at Cognizant, Received cheer point-coral award for helping in UAT and MS OS Upgrade.

Languages

  • English, Fluent
  • Bengali, Fluent
  • Hindi, Fluent

Timeline

Quality Engineer I

Illumina Technology Solutions
09.2023 - Current

Programmer Analyst

Cognizant Technology Solutions
05.2022 - 08.2023

Contractor

Cognizant Technology Solutions
12.2021 - 03.2022

B.Tech - Electronics and Telecommunication Engineering

Kalinga Institute of Industrial Technology

Class XII - Computer Science with PCM

Patha Bhavan

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Ratul Ghosal