Richa Yadav

• Currently working as Microsoft D365 F&O Functional Consultant at Avanade(Collaboration of Accenture & Microsoft)
• Worked on implementation of certain modules and entities of D365 F&O client.
• Lead many priority issues and tasks for the project.
• Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
• Provided ongoing support to clients post-implementation, ensuring long-term success of implemented solutions.
• Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
• Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
• Performed gap analysis to identify areas of improvement.

• To understand Inside-out and develop sales strategies and campaigns for different segment of Ed-tech Market.
• Execution of sales on relationship management with strategic partnership to close institutional partnership.
• Conducted regular meetings with team to discuss issues, concerns and updates.
• Established long-term client relationships through consistent delivery of high-quality products and services.
• Developed innovative solutions to complex problems, resulting in improved organizational performance.

• Completed research, compiled data, and assisted in timely reporting.
• Attended meetings and presentations to learn project details.
• Visualised research findings through data tables, graphs and presentations.
• Completed research, compiled data, updated spreadsheets, and produced timely reports.

Understanding sales work, Operation and Center handling. Market research, cold calling, lead generation, pitching and client management.

• Conducted competitive analysis to identify market trends and develop targeted strategies for business growth, Maintained client information and accounts in company databases & engaged with customers to build business relationships to get them onboard.