Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Accomplishments
Timeline
Generic
Raunak Sonawane

Raunak Sonawane

Mumbai,India

Summary

A results-driven professional with extensive experience in corporate Global Mobility functions and HR Operations, showcasing expertise in Global Mobility, customer service, records management, and vendor coordination. Acknowledged for hands-on expertise in Global Mobility, global service delivery, technical proficiency and client service delivery for stakeholders in AMR, SEA and NEME regions. Contributed innovative ideas to improve the efficiency and effectiveness of the process.

Overview

7
7
years of professional experience
4
4
years of post-secondary education

Work history

Business Process Delivery Associate

ACCENTURE
Mumbai, India
11.2022 - Current
  • Orchestrated HR Operations, facilitating Immigration, Relocation, and Taxation support for internal employees and new hires through vendor and client collaboration
  • Actively managed relationships with key client stakeholders, ensuring seamless operational flow and service delivery
  • Crafted Learning documents to enhance understanding and streamline Global Mobility processes
  • Committed to meeting and exceeding service levels
  • Conducted regular quality checks to ensure procedural consistency and minimize errors.

Marketing and Presales Executive

JP INFRA PVT. LTD
Mumbai, India
12.2021 - 10.2022
  • Communicating with customers to identify their buying needs and goals, developed various sales collaterals, and worked on presale's technical presentations
  • Worked closely with channel partners, and provided beneficial sales support services, ensuring all-time great customer experience
  • Made sales proposals and participated in team meetings with managers, conducted daily reports
  • Helped customers to buy their Dream Home.

Executive

VFS Global Services Pvt. Ltd
Mumbai, India
04.2018 - 07.2020
  • Collaborated with team to define business requirements, achieve productivity standards, and maintain accuracy
  • Oversaw office operations in the absence of supervisor, providing prompt, courteous, and knowledgeable responses to information requests
  • Capturing Picture and Biometrics of applicants
  • To address customer issues and resolve them in a timely and efficient manner
  • People Management
  • Processed more than 1000 applications daily

Education

Bachelor of Arts -

Mumbai University (idol)
Mumbai, India
08.2019 - 07.2022

HSC -

Siddharth College of Commerce and Economics
06.2012 - 03.2013

Skills

  • GLOBAL MOBILITY
  • SERVICE DELIVERY
  • HR OPERATIONS
  • COMPLIANCE
  • STRATEGIC PLANNING
  • RELATIONSHIP MANAGEMENT
  • VENDOR MANAGEMENT
  • Customer Service

Languages

English
Fluent
Hindi
Fluent
Marathi
Native

Affiliations

  • Sports
  • Travel
  • Movies

Accomplishments

  • Received appreciation from Manager and Supervisors for on time performance
  • Received many appreciations from applicants for providing best customer service
  • Awarded employee of the month for performing great work

Timeline

Business Process Delivery Associate

ACCENTURE
11.2022 - Current

Marketing and Presales Executive

JP INFRA PVT. LTD
12.2021 - 10.2022

Bachelor of Arts -

Mumbai University (idol)
08.2019 - 07.2022

Executive

VFS Global Services Pvt. Ltd
04.2018 - 07.2020

HSC -

Siddharth College of Commerce and Economics
06.2012 - 03.2013

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Raunak Sonawane